Confidential

We are looking for an experienced General Manager to lead and oversee the daily operations of our coffee shop. The ideal candidate will have a strong background in the coffee industry, exceptional leadership skills, and a passion for delivering outstanding customer experiences. You will be responsible for ensuring smooth operations, driving sales, and maintaining high-quality standards in both service and product offerings. Key Responsibilities:<ul><li>Oversee daily operations of the coffee shop, ensuring efficiency and excellence.</li><li>Lead, train, and motivate staff to deliver exceptional customer service.</li><li>Manage inventory, ordering, and supplier relationships to maintain quality and cost control.</li><li>Develop and implement strategies to increase sales, profitability, and customer retention.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Create and maintain a positive and engaging work environment.</li><li>Innovate and introduce new coffee trends, seasonal offerings, and promotions.</li><li>Handle customer feedback and resolve issues professionally.</li></ul> Requirements:<ul><li>Proven experience as a General Manager or similar role in the coffee.</li><li>Strong knowledge of coffee preparation, brewing techniques, and industry trends.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Experience in staff training, scheduling, and team development.</li><li>Customer-focused mindset with a passion for delivering top-tier service.</li><li>Ability to work in a fast-paced environment and adapt to changing needs.</li></ul>

General Manager

Join Confidential and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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