General Manager - Airside Management

Job Purpose

To lead the airside operations at RGI airport to plan / ensure that the facilities, operations are maintained and are carried out in compliance with DGCA regulations to provide uninterrupted, safe, efficient and expeditious aircraft operations round the clock.

ORGANISATION CHART

Accountabilities

KEY ACCOUNTABILITIES

Key Performance Indicators

To ensure all process and procedures are in compliance with ICAO and DGCA Regulations and recommendations.

• No. of audits (internal & external)
• No. of non-compliance.
• No. of observations closed
  
  

Preparation of SOPs and work instructions for Airside Operations.

• No. of observations found during internal audit/assessment and closure
• No. of SOPs developed & amended.
  
  

Responsible for ensuring the Airside Operations (people, vehicle and aircraft movement) safe at RGI Airside.

• No. of incidents / accidents
• No. of violations reported
  
  

Man management & team development

• Engagement score / discipline in the team
• No of grievance handed
• No. of mandatory trainings planned v/s actual.
  
  

To keep constant liaison with Local regulatory authorities, stakeholders for required assistance and satisfaction.

• No. of structured meetings
• No. of issues resolved
  
  

Responsible for preparing the Annual Operating Plan (AOP) for Airside Operations in accordance with the requirements specified in ICAO and DGCA regulations and recommendations.

• Plan v/s Actual
• No. of unbudgeted approvals.
• Deficiency in Planning.
  
  

Responsible for initiating projects like BLIP, Kaizen, 5s, CIPs to improve operational efficiency and cost containment related to Airside Operations.

• No. of ideas / kaizen implemented.
• No. of project undertaken
• Target v/s Actual
  
  

Vendor management, preparation & monitoring the Service Level Agreements SLAs / Annual Maintenance Contracts (AMCs)

• Timely renewals contracts
• No. of penalties imposed
• Deficiency in documentations
  
  

Responsible for smooth administration & operational efficiency in the Airside

• No of Non compliance
• No. of grievances.
• No. of bird strikes
• Plan v/s actual (Habitat management)
  
  

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

• GHAs, Airlines
• ATC / AAI
• Vendors e.g. housekeeping/bird chasers/habitat
• DGCA, MoCA
• IAF
  
  

INTERNAL INTERACTIONS

DIAL P&E, IT, Procurement

Airside Planning, Safety

AOCC, SLOT

Commercial, Finance - DIAL

CARGO

FINANCIAL DIMENSIONS

To handle Opex & Capex budgets of the department

Other Dimensions

• Team of 60 members
  
  

Education Qualifications

• B.tech or B.E with MBA
• 1 year accredited program in Airport Operations and Management.
  
  

Relevant Experience

• 15 years experience with minimum 8 years exp in ATC / Airside Operations / Airside Engineering
• Minimum 5 years in an Airport handling around 500 Air Traffic Movements (ATMs) per day
  
  

COMPETENCIES

• Capability Building
• Strategic Orientation
• Social Awareness
• Entrepreneurship
• Execution & Results
• Teamwork & Interpersonal influence
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Personal Effectiveness
• Stakeholder Focus
• Networking
• Wildlife Hazard Control (Expert)
• Runway Operations (Expert)
• Airside Vehicle Operations (Expert)
• Apron Management & Operations (Expert)
• Aerodrome Zoning & Safeguarding (Expert)
• Airfield Work In Progress (Expert)
• Visual Aids Management (Expert)
• Aerodrome Emergency Plan & Procedure (Proficient)
• Aerodrome Physical Characteristics Understanding (Expert)
• Low Visibility Procedures (LVP) & Night Operations (Expert)
• Safety Management Systems (Expert)
• Framework of Aerodrome Licensing (Expert)
• Aeronautical Information Systems (Proficient)