General Manager – Car Rental Company (Online Operations)

Employment Type: Full-time
Age Requirement: 30 – 45 years old
Nationality: Open (Multinational Environment)

About Us

We are a leading car rental company with a growing online presence, catering to local clients. Our company prides itself on innovation, customer satisfaction, and operational excellence. We are currently seeking a dynamic and experienced General Manager to lead our operations and drive our online growth strategy.

Key Responsibilities

• Oversee the overall daily operations of the car rental business, ensuring efficiency, profitability, and customer satisfaction.
• Develop and implement strategic business plans to expand online bookings and enhance digital presence.
• Manage and lead the operations, sales, marketing, and customer service teams.
• Build and maintain relationships with online travel agencies (OTAs) and corporate clients.
• Monitor fleet performance, utilization, and maintenance schedules to maximize efficiency.
• Analyze financial reports, control budgets, and ensure cost-effectiveness across departments.
• Drive continuous improvement in processes, systems, and customer experience.
• Recruit, train, and motivate staff to maintain high professional standards.
• Report directly to the Managing Director/CEO with performance updates and strategic recommendations.

Qualifications & Requirements

• Bachelor’s Degree in Business Administration, Management, or a related field (MBA preferred).
• 5–10 years of proven experience in a managerial role within the car rental, transportation, or automotive industry.
• Strong background in online business operations and familiarity with digital marketing and booking platforms.
• Excellent leadership, decision-making, and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multi-national teams and work in a fast-paced environment.
• Age between 30–45 years old.

Job Type: Full-time