General Manager – Hyatt Place Full-Service Hotel

We are seeking an experienced and results-driven General Manager to lead all aspects of hotel operations and deliver exceptional guest experiences while achieving financial and operational goals.

Qualifications:

• Minimum 3 years of hotel leadership experience, including experience as a General Manager, Assistant General Manager, or Director of Operations.
• Full-service hotel experience is strongly preferred.
• Proven track record in revenue management, guest satisfaction, team leadership, and financial performance.
• Strong knowledge of hotel operations, including Rooms Division, Food & Beverage, Sales & Marketing, and Housekeeping.
• Experience managing budgets, forecasting, and driving profitability.
• Excellent communication, leadership, and team-building skills.
• Hyatt brand experience is a plus.

Key Responsibilities:

• Oversee daily hotel operations and ensure exceptional guest satisfaction.
• Lead, develop, and mentor department heads and hotel team members.
• Drive revenue growth and achieve financial objectives.
• Ensure compliance with brand standards, safety regulations, and company policies.
• Build a positive culture focused on service excellence and employee engagement.
• Maintain strong relationships with guests, clients, and the local community.

The ideal candidate is a hands-on hospitality leader with a passion for guest service, strong business acumen, and prior experience managing a full-service hotel environment.

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of experience do you have working as a Hotel General Manager?
• How many years of experience do you have managing a bar and/or restaurant operation?
• Have you been involved in a hotel Sales Department? If yes, how many years of experience do you have in hotel sales, revenue generation, group sales, corporate accounts, or business development?

Work Location: In person