General Manager (Jamba Airport Trade Center - Honolulu, HI)

Job Posting: Jamba General Manager

Company: Fresh Dining Concepts (FDC)

About the Role

Fresh Dining Concepts (FDC) is seeking experienced, driven, and people-focused Jamba General Managers to lead our stores and deliver exceptional guest experiences. This is a hands-on leadership role responsible for store operations, team development, sales performance, and execution of brand standards.

If you thrive in a fast-paced environment, enjoy developing teams, and are passionate about delivering fresh, high-quality products with outstanding service, we want to hear from you.

Why Join Fresh Dining Concepts?

Our culture is built on strong Core Values:

• People First – We hire great people and invest in their success through Jamba’s Whirl’d Class training.
• Deliver Results – We consistently deliver fresh, high-quality products for an active lifestyle.
• Make a Difference – We positively impact our team members, guests, and communities every day.
• Be Accountable – We stand behind our service, standards, and brand.
• Have Fun – We enjoy what we do and bring positive energy to our teams and guests.

Position Summary

The Jamba General Manager is responsible for the overall performance of the store, including operations, guest experience, sales growth, and financial results. This role leads, develops, and motivates a team of Team Members, Shift Managers, and Assistant General Managers while ensuring brand excellence and operational efficiency.

Key Responsibilities

• Lead and model exceptional guest service
• Oversee daily store operations, including food preparation and guest interactions
• Drive sales performance, revenue growth, and profitability
• Manage inventory, ordering, and food/labor cost controls
• Recruit, train, coach, and develop a high-performing team
• Execute strategies to enhance guest satisfaction and loyalty
• Address guest feedback and resolve concerns professionally
• Partner with regional and corporate leaders to ensure brand standards are met

Job Requirements & Physical Demands

• Ability to stand and walk for extended periods
• Ability to bend, squat, and perform repetitive hand/arm movements
• Ability to lift 50+ pounds
• Comfortable working in a fast-paced, high-pressure environment
• Flexibility to work extended or irregular hours within applicable laws
• Ability to communicate effectively in English for safety and operational purposes
• Ability to evaluate products by taste, appearance, and smell
• Support training and development of new hires

• Minimum Qualifications

• Minimum age: 18 years
• High school diploma or equivalent (GED) required
• Bachelor’s degree in Business or related field preferred, or equivalent experience
• Minimum of 2 years of successful management experience
• Direct P&L responsibility
• Current ServSafe certification required, or is able to obtain one within 30 days of hire
• Experience coaching and developing teams in a retail or restaurant environment
• Experience supervising hourly and management-level staff
• Hospitality, retail, or restaurant experience preferred
• Background in nutrition is a plus
• Strong leadership, interpersonal, and communication skills
• Proven analytical and problem-solving abilities
• Excellent organization and planning skills
• Ability to make sound decisions and influence others effectively
• Self-motivated with a strong sense of ownership and accountability
• Proficiency in Microsoft Office, email, and basic computer applications
• Availability to work nights, weekends, and holidays
• Reliable transportation

• Ready to Take the Next Step?

  Jump in and see just how far you can go.
  Fresh Dining Concepts LLC and Jamba are proud to be an Equal Opportunity Employer.

  usiness or related field preferred.
• High school diploma or equivalent (GED) required, BA/BS degree preferred, or equivalent experience.
• Experience in coaching and developing teams in a retail environment.
• Availability to work shifts, including nights, weekends, and holidays.
• Minimum of 2 years of successful management experience.
• Direct P&L accountability.
• Service, hospitality, or retail/restaurant experience preferred.
• Must have experience supervising line, staff, and management positions.
• Background in nutrition is highly desirable.
• Ability to speak, read, and write effectively in English.
• Excellent interpersonal skills, management skills, and financial acumen.
• Proven analytical and problem-solving skills.
• Excellent organization and planning skills.
• Ability to apply sound judgment in the decision-making process and persuade others to do the right thing even when the decision is not popular.
• Maintains professionalism and optimistic attitude in all situations.
• Is a self-starter who takes initiative and willingly accepts responsibility.
• Proficient knowledge of personal computers and related software applications (Microsoft Office, e-mail, etc.).

Leadership Competencies

• Managing Vision and Purpose: Develop and maintain a positive relationship with the community through effective marketing and sponsorship; Synergize team efforts to deliver store culture, operations standards and shareholder value; Maintain financial excellence through understanding and execution of operating systems; Practice a positive attitude and mindset in total responsibility for the store; ensure consistent delivery of B.O.O.S.T. (Be friendly and fast, Offer great tasting products, One team, Show pride, Thank each guest) from all team members.
• Leading a Winning Team: With mature confidence, works effectively and collaboratively alongside others to empower and motivate; manages execution and uses influence skills to successfully work with business partners, internal customers, peers, and senior management; has proven ability as a visionary thinker and a track record of translating vision into action; demonstrates pride in Jamba Juice and provides supportive direction to carry out business initiatives.
• Communicating With and Respecting Others: Speaks and listens effectively one-on-one and within groups; works to inspire trust and ensures all employees feel valued in their contributions; prepares effective written communication.
• Driving for Results Jamba’s Way: Works efficiently to drive the Company’s key principles; is clearly focused on taking care of guests and internal customers through support of quality and safety policy initiatives; regularly works to develop self/skill set, in alignment with business strategy and organizational goals.
• Change Leadership: Demonstrates openness and adaptability as business conditions change; effectively understands change and the intended effect on the organization and business; focuses on leading change efforts through appropriate actions and communication; effectively adjusts leadership style and approach to support change initiative at all levels.

Job Requirements/Physical Demands:

• Must be 18 years old or older.
• The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions.
• The ability to lift to 50+ pounds.
• Ability to work in a fast-paced, highly stressed environment when dealing with systems/guests/staff.
• Work with agility.
• Assist in training and developing new hires.
• Occasional long hours within the state and federal applicable laws.
• Ability to write simple correspondence [In English]. Ability to effectively share information in one-on-one and small group situations to guests, and other employees of the organization who only speak English for safety and communication purposes.
• Ability to test products by taste, color, and smell.

License/Certifications:

• Reliable transportation.
• Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.
• Food Handler Permit as required by local laws.
• Compliance with all local Health Department requirements.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.