General Manager North America

KEY RESPONSIBILITIES

Business Leadership & Strategy

• Execute the business plan in alignment with global strategy and targets
• Collaborate closely with German HQ on strategic initiatives, forecasting, and performance tracking
• Identifygrowth opportunities and drive market expansion.
• Act as the primary representative of Propain in the North American market.

Operations Management

• Oversee daily operations includingERP order processing,production scheduling, personnel scheduling,productionand quality management.
• Supply chain forecasting, planning,financialsand team leadership
• Ensure efficient processes, high product quality, and on-time delivery

• Maintain strong oversight of ERP andwebshopsystems to ensurestock availability, leadtimeand smooth end to end order fulfillment
• Own end to endlogisticsprocesses including all import andexportshipping systems,supply chain partners,logisticsprocesses andassociated contracts andfinancials

Team Leadership

• Lead and manage a team of approximately 17 salaried and hourlyemployees
• Provide direction and support acrossOperations, Supply Chain, Customer Service,Salesand Marketing Teams
• Foster a high-performance, collaborative culture
• Evolve and refineroles/responsibilities (RACI), standard work and SOPsfor US and US/Germany teams
• Build and developinternal North American documentationlibraries and standards
• Handle core HR responsibilities locally (recruitment, development, performance management,payroll, benefits, compliance, etc.)

Sales & Marketing Alignment

• Work closely with the U.S.-based sales and marketing staffto develop and deliver the North American GTMstrategy including product, pricing,promotionand profitability.
• Ensure alignment with global sales and marketing strategies led by German HQ
• Support execution of campaigns, brand positioning, and customer engagement initiatives

Financial Oversight

• Maintain a strong understanding of financial performance, including revenue, costs, and profitability
• Ensure the business stays on track to meet financial targets
• Collaborate with the global controlling team on monthly reportingincluding liquidity planning and P&L monitoring.
• Support budgeting,forecastingand pricingprocesses
• Work alongside local accounting support (no direct accounting responsibility required)

Systems & Process Oversight

• Ensure effective use and monitoring of ERP andwebshopsystems
• Maintain visibility across all business functions through data and reporting tools
• Drive continuous improvement in processes and systems
• Provide local IT support and leadership for devices,networksand critical business systems (ERP)

Administrative & Corporate Oversight

• Ensure the smooth day-to-day functioning of the U.S. entity across all administrative areas
• Oversee relationships and processes related to:
• Banking and cash management
• Insurance policies and renewals
• Legal and compliance requirements
• Office management and general administration
• Act as the primary point of contact for external service providers (e.g., insurers, banks, legal advisors)
• Ensure all corporate obligations in the U.S. are met ina timelyand compliant manner
• Maintain organizational structure and documentation in the absence of a dedicated HR function
• Identifyand implement improvements in administrative processes and efficiency

QUALIFICATIONS AND EXPERIENCE

• BachelorsDegree and 10years experienceleadingsales, marketing,operationsand supply chainteams
• Proven leadership experience in the bicycle industry or a closely related sector
• Strong general management background with exposure to operations, sales, and finance
• Strong understanding of global supply chains and sourcing, includingtransportation and freight markets

• Strong understanding of lean manufacturing, just-in-time production andcontinuous improvement methodologies and tools
• Solid understanding of financial principles (non-specialist level)
• Experience working with ERP and e-commerce/webshopsystemsand third-party integrations
• Demonstrated ability to execute business plans and deliver results
• Experience working in an international company and cross-cultural environment
• Hands-on, pragmatic leadership style

KEY COMPETENCIES

• Strategic thinking with strong execution capability
• Leadership and team development
• Business and financial acumen
• Operational excellence mindset
• Strong communicationand stakeholder management skills
• Self-driven and adaptable in a fast-paced environment

Reporting Line

• Reports directly to the International CEO
• Works closely with German HQ leadership and global teams