General Manager - Operations retail

Position Overview:

We are seeking an experienced and dynamic General Manager to oversee the complete operations of our flagship sweets and namkeen retail outlet

The ideal candidate will be a senior professional with strong leadership, operational management skills, and deep understanding of the food retail and manufacturing sector.

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Key Responsibilities:

1. Operations & Production Management

• Oversee daily operations of the retail store and factory.
• Ensure smooth production, quality control, timely manufacturing, and dispatch.
• Manage inventory levels for raw materials, packaging, and finished goods.

2. Sales & Business Growth

• Drive retail sales and customer engagement.
• Develop pricing strategies, promotions, seasonal offers, and discount plans.
• Build and manage corporate tie-ups and bulk order channels.

3. HR & Staff Management

• Hire, train, and supervise staff for both shop and factory.
• Manage staff attendance, performance, discipline, and attire standards.
• Create staffing schedules and ensure manpower availability.

4. Branding, Packaging & Seasonal Planning

• Oversee packaging design, product presentation, and brand aesthetics.
• Plan for festive seasons (Diwali, Eid, Christmas, etc.) including new products, gift boxes, calendars, and marketing themes.

5. Finance & Compliance

• Monitor daily sales, expenses, and overall financial performance.
• Handle profit & loss analysis, budgeting, and cost control.
• Ensure compliance with VAT, food safety standards, and government regulations.

6. Coordination & Leadership

• Create strong coordination between the Karama shop and Ras Al Khor factory.
• Lead teams across production, sales, and admin departments.
• Report directly to the management with weekly updates.

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Qualifications & Skills:

• 8–10 years experience in sweets, namkeen, FMCG, or food retail industry.
• Strong leadership and multitasking ability.
• Excellent communication and problem-solving skills.
• Knowledge of production, quality, HR, and financial management.
• Ability to work independently and take end-to-end ownership.

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Employment Details

• Benefits: As per UAE labour law

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month