General Manager Required

Grand Millennium Hotel, a premier luxury hotel known for its exceptional guest service, hospitality, and operational excellence, is seeking an experienced General Manager to lead and oversee all aspects of hotel operations.

Key Responsibilities

• Oversee all hotel operations, including Front Office, F&B, Housekeeping, Engineering, Sales & Marketing, and Finance
• Develop and implement strategic business plans to achieve revenue, occupancy, and service targets
• Ensure high standards of guest service, safety, and hygiene across all departments
• Lead, mentor, and manage department heads and hotel staff
• Monitor and control budgets, expenses, and financial performance
• Ensure compliance with hotel policies, brand standards, and local regulations
• Foster positive guest relations and promptly address complaints or service issues
• Drive marketing initiatives, promotional campaigns, and business development

Requirements

✅ Proven experience as a General Manager or senior hotel management role in a 4–5 star hotel
✅ Strong knowledge of hotel operations, F&B, front office, and housekeeping management
✅ Excellent leadership, communication, and interpersonal skills
✅ Ability to manage budgets, P&L, and financial performance
✅ Strong problem-solving, decision-making, and organizational skills
✅ Education: Hotel Management degree / Diploma or equivalent

Job Type: Full-time

Work Location: In person