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General Manager - Restaurant

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General Manager (GM) — Elevation Pizza

Elevation Pizza is looking for a hands-on General Manager to run day-to-day operations, lead the team, and drive strong service and financial performance. This role owns execution: people, standards, cleanliness, and results.

What you’ll do

  • Run daily operations across FOH and BOH to deliver fast, accurate service and consistent food quality
  • Lead the floor during peak hours, solve problems in real time, and keep the team on pace
  • Hire, train, coach, and retain a high-performing team (shift leads, kitchen, counter, etc.)
  • Build schedules based on sales patterns and manage labor targets without sacrificing service
  • Control food cost and waste through tight portioning, prep systems, inventory counts, and smart ordering
  • Oversee inventory, vendor orders, delivery checks, FIFO rotation, and organization
  • Maintain cash handling, deposits, void/refund controls, and end-of-day reconciliation
  • Own store cleanliness and health/safety standards; keep the store inspection-ready every day
  • Track weekly KPIs (sales, labor, COGS/prime cost, ticket times, guest feedback) and execute an action plan
  • Handle guest issues professionally and protect the brand with strong recovery and follow-up
  • Support local marketing execution (community partnerships, promos, events) as needed

What we’re looking for

  • 2+ years of restaurant management experience (GM experience strongly preferred)
  • Proven ability to lead both service and kitchen execution in a fast-paced environment
  • Strong understanding of scheduling, labor control, food cost, inventory, and basic P&L drivers
  • Comfortable using POS systems (Toast a plus), checklists, and KPI tracking/reporting
  • High standards for cleanliness, organization, food safety, and guest experience
  • Clear communicator who holds people accountable and builds a strong team culture
  • Reliable, punctual, and willing to work nights, weekends, and holidays as needed

You’ll be successful if you

  • Build a team that shows up, performs, and improves
  • Deliver consistent quality and service every shift (not just when you’re there)
  • Keep labor and food cost controlled through systems—not constant firefighting
  • Keep the store clean, safe, and compliant at all times
  • Solve problems quickly and raise standards without creating drama

Work environment / physical requirements

  • Standing and moving for long periods; lifting up to ~50 lbs
  • Working in a kitchen environment with heat, noise, and a fast pace

To apply: Submit your resume and a short note on your management experience (team size, volume, and what results you’ve driven: labor %, food cost, sales growth, retention, or customer ratings).

Pay: $50,000.00 - $70,000.00 per year

Benefits:

  • Employee discount
  • Paid time off
  • Paid training

Work Location: In person

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