General Manager - Restaurant

Overview
We are seeking a dynamic and energetic General Manager to lead our vibrant dining establishment. In this pivotal role, you will drive operational excellence, foster a positive team environment, and deliver exceptional customer experiences. Your leadership will ensure the restaurant runs smoothly, maintains high standards of food quality and safety, and achieves business goals. If you thrive in fast-paced hospitality settings and possess a passion for culinary excellence and team development, this opportunity is perfect for you!

Responsibilities

• Oversee daily restaurant operations, ensuring efficient and pleasant service and adherence to Jersey Mike’s standards.
• Lead, motivate, and develop a diverse team of staff members, including hiring, training, coaching, and performance management.
• Manage inventory control processes to minimize waste and optimize food and beverage stock levels.
• Ensure compliance with food safety regulations and maintain high standards of cleanliness and sanitation.
• Handle cash management duties, including cash handling procedures, POS system operations and financial reporting.
• Supervise food preparation, cooking, and food handling to guarantee quality and consistency across all menu items.
• Implement staff training programs focused on customer service excellence, food safety, and operational procedures.
• Monitor budget adherence, control costs, and develop strategies to maximize profitability.
• Oversee shift management, ensuring smooth transitions between shifts while maintaining high service standards.
• Foster a welcoming atmosphere that enhances guest satisfaction through attentive service and attention to detail.

Requirements

• Must be outgoing and put customer service first!
• Must be passionate and dedicated to being part of the Jersey Mike’s family.
• Must have a flexible schedule and be willing to work 50+ hours per week, work weekends, nights and holidays. Must also be able to work up to 6-7 days a week if needed.
• Proven management experience in quick service & fast food restaurants or casual dining environments with supervising responsibilities.
• Extensive knowledge of food preparation techniques, cooking processes, and food safety standards.
• Hands-on experience with POS systems such and cash handling expertise is essential.
• Strong background in food service management, including inventory control, budgeting, and team training & development.
• Demonstrated leadership skills with the ability to motivate staff and manage multiple priorities effectively.
• Experience in hospitality management within the food industry; fine dining or hotel experience is a plus.
• Excellent customer service skills with a focus on creating memorable dining experiences.
• Ability to oversee kitchen operations including food production, catering services, bar management, and banquet events if applicable.
• Knowledge of health regulations related to food handling and safety practices.
• Previous assistant manager or supervisory experience preferred; culinary experience is advantageous. Join us as a General Manager to lead a passionate Jersey Mike’s team dedicated to delivering outstanding subs while fostering a lively and welcoming environment!

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training

Work Location: In person