General Manager(House Keeping Facility Services)

Job description

Tasks and Responsibilities:

· Manage the daily activities of the Housekeeping department to include appropriate cleaning of all areas.

· Monitoring the field officers and Training officers.

· Meeting clients and resolving the client queries.

· Supporting the Sales team for survey and also with vigilance team if any investigation.

· Responsible for payment follow-up with Client & coordinating with Accounts Department.

· Ensure the respective field officer to track the Invoices for submission to the client on timely manner.

· Coordination with client & inter departmental related payment, invoice, salary, attendance.

· Ensuring proper operational – orientation and monitoring proficiency of the field teams.

· Ensuring the site wise materials and machinery related follow-up and resolving the same.

· Operations control of the respective personnel such as regarding shifts, maintenance of Client premises have to be strictly enforced and monitored regularly.

· Directly responsible in raising the standard of the services, office decorum and procedures and discipline in keeping with the high image of company.

· Responsible to support to the Operation team for smooth operation functions.

· Daily supervision of the housekeeping staff deployed at client place.

· Recruit, schedule and train all new housekeeping staff members as per the shortage.

· Uphold the highest standards of cleanliness, safety, and conduct.

· Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Required Knowledge/Skills/Job Qualifications:

· Previous experience managing a team of housekeeping employees.

· The ability to anticipate customer needs, change goals and direction quickly and multitask.

· Advanced knowledge of Housekeeping process and procedures.

· Proven excellence in customer service.

· Capable of using independent judgment/solid decision making skills ability

· Activator/self-motivated to accomplish goals, with a strong sense of responsibility.

· Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).

· Demonstrated excellent written and verbal communication skills.

Desired Candidate Profile

· Ideal candidate should be Bachelor’s with minimum 05 years of experience in Soft Services operations.

· Individual should have independently handled all kind of facilities for large size building complex and companies.

· He should have good communication skills and should be able to manage and lead the team.

Job Type: Full-time

Pay: ₹50,000.00 - ₹100,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Filed Officer (House Keepig Facility Services): 2 years (Required)

Location:

• Hyderabad, Telangana (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person