Supertech

A leading event ticketing platform is seeking a Director of End-User Experience & Care in Riyadh. This role involves designing customer care strategies to enhance satisfaction and loyalty across all touchpoints. The ideal candidate will have over 10 years of experience in service operations and proven skills in managing multi-market operations. Fluency in English is required, and knowledge of CRM tools is essential. Join a team that aims to transform customer interactions into memorable experiences.

Opportunity to lead customer experience transformation

Work with a leading event ticketing platform

Shape the future of event ticketing by leading customer care strategy and elevating end-user experiences across global markets. Deliver impactful service initiatives that boost satisfaction, foster loyalty, and make every customer interaction memorable in a dynamic, high-growth environment.

Global CX & End-User Experience Director

Customer Care Strategies

Service Operations

Multi-market Operations Management

CRM Tools

Customer Experience Management

Customer Relationship Management

Operational Strategy

Team Leadership

Join Supertech and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Global CX & End-User Experience Director

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