Global Events Senior Manager

Why We Have This Role

How You’ll Find Success

• Innovator & Strategic Technologist: You build cutting-edge, boundary-pushing experiences that blend creativity with purposeful use of technology—leveraging data, platforms, and emerging tools to reimagine what’s possible for attendees and the business.
• Fosters Clarity: You identify next steps and take decisive action—even without the full picture—while anticipating challenges and building contingency plans that keep X4 moving forward.
• Cross-Team Connector: You lead collaboration across global teams in marketing, sales, product, and vendors, balancing team needs and adapting as priorities shift.
• Leads from the Front: You demonstrate a growth mindset—continually developing your expertise in large-scale events—and mentor teammates by sharing knowledge and guiding without micromanaging.
• Decisiveness: You balance speed and quality, making timely decisions while ensuring thoughtful execution.
• Focus & Finish: You establish accountability, pivot when plans change, and consistently deliver results through scalable, sustainable processes.

How You’ll Grow

• Play a central role in shaping three of the largest and most visible experiences at Qualtrics (X4 flagship, X4 London and X4 Sydney, with direct exposure to executive stakeholders and global customers.
• Deepen expertise in large-scale program management, executive engagement, and creative brand storytelling.
• Contribute to the Qualtrics Events Center of Excellence by standardizing processes, scaling best practices, and setting new benchmarks for innovation.

Things You’ll Do

• Drive the event design: Drive the design of innovative, one-of-a-kind experiences that push boundaries, establish new standards in the industry, and position Qualtrics as a tastemaker—shaping how attendees engage, connect, and are inspired.
• Innovate with technology: Build boundary-pushing attendee experiences that seamlessly blend creativity and purposeful use of technology—leveraging data, event platforms, and emerging tools to reimagine what’s possible for attendees and the business.
• Lead X4 workstreams such as onsite branding, logistics, and event technology, driving clarity of vision and measurable business impact.
• Lead tier-1 events from strategy through execution, such as tradeshows and third party events.
• Facilitate cross-functional collaboration by aligning stakeholders across marketing, sales, product, and external partners to ensure consistent, on-brand execution.
• Champion inclusive attendee journeys that reflect diverse needs, creating seamless, engaging experiences from registration to post-event follow-up.
• Manage vendors by setting clear expectations, providing guidance without micromanaging, and raising the bar for operational excellence.
• Drive decision-making in high-pressure environments—balancing speed, quality, and trade-offs to keep programs on track.
• Implement sustainable processes that scale year-over-year, standardizing playbooks, measurement frameworks, and vendor management.
• Manage budgets and contracts including RFPs, SOWs, and vendor relationships, ensuring fiscal responsibility while maximizing impact.

What We’re Looking For On Your Resume

• 7+ years of professional event management experience, ideally within a tech company or fast paced environment.
• Significant experience leading large-scale customer-facing conferences (5,000+ attendees preferred).
• Demonstrated ability to set a bold creative vision and deliver innovative, industry-defining experiences that establish brand leadership and inspire audiences.
• Proven ability to design innovative event experiences by strategically applying technology—leveraging data, platforms, and emerging tools to enhance creativity, personalization, and business impact.
• Experience managing vendors, agencies, and cross-functional internal teams in high-pressure, deadline-driven environments.
• Expertise in budget management, contract negotiation, and vendor sourcing.
• Demonstrated success building measurable event programs tied to business objectives (pipeline, adoption, brand impact).
• Hands-on experience with event technology platforms (e.g., Cvent, Rainfocus, Eventbase, Splash)
• Experience working on international programs.
• Excellent organizational skills with the ability to juggle multiple priorities, stakeholders, and workstreams simultaneously.
• Strong communicator and collaborator with executive presence.
• Bachelor’s degree required

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Qualtrics Experience Program – $1,800 annually for an experience of your choosing (eligible after one year)
• 30 paid days off – 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after one year)
• Comprehensive benefits package – medical, dental, vision, life insurance, and more for employees and their families
• In-office perks – free snacks, drinks, and lunch daily
• Opportunities to travel and produce events in exciting destinations worldwide