Global Response Manager - Emergency Response Team

Main Responsibilities:

(List key tasks)

Emergency & Humanitarian Operations

• Available for global deployment on short notice (within 48 hours), including to complex emergency environments, to establish and oversee humanitarian response operations.

• Lead field teams and ensure safe, effective, and accountable program implementation.

• Conduct rapid needs assessments and support the development of response strategies and operational plans.

• Coordinate with local governments, NGOs, community-based organizations, and humanitarian coordination mechanisms to ensure integrated response efforts.

• Support the design and implementation of humanitarian programs including debris removal, emergency shelter repair, cash and voucher assistance (CVA), community recovery initiatives, and other emergency support programs.

• Manage operational aspects of field programs including staffing, logistics, procurement, and implementation oversight.

Program Management

• Support the planning, implementation, and oversight of humanitarian programs across CORE’s response portfolio.

• Assist in the development of program strategies, operational plans, and budgets for new and ongoing response programs.

• Ensure program implementation aligns with donor requirements, CORE policies, and humanitarian standards.

• Monitor program progress, track outputs, and contribute to reporting on program performance and impact.

• Document lessons learned and support continuous improvement of CORE’s humanitarian programming.

• Utilize CORE systems and platforms (e.g., Survey123, ArcGIS/Esri products, Microsoft 365) to support data collection, program tracking, analysis, and reporting.

• Support the implementation of Cash and Voucher Assistance (CVA) programs using financial service provider (FSP) platforms (e.g., RedRose, Tremendous), including beneficiary registration, distribution tracking, and reconciliation processes.

Training, Capacity Building & Market Readiness

• Develop and facilitate training sessions for emergency response personnel, team leads, and field staff.

• Support the development and refinement of CORE’s emergency response playbooks, operational frameworks, and standard operating procedures (SOPs).

• Provide operational mentorship and technical support to CORE staff and partners in domestic and international programs.

• Strengthen locally led response capacity within CORE’s existing program locations through training, mentorship, and operational guidance.

• Support the development of CORE’s emergency response roster and leadership pipeline.

Preparedness & Organizational Readiness

• Monitor emerging humanitarian crises and disaster events using internal and external data sources to support early response planning and decision-making.

• Support organizational preparedness planning and operational readiness initiatives across CORE departments.

• Design and support simulation exercises and readiness drills to test response systems and coordination.

• Identify operational gaps and recommend improvements to response systems, tools, and workflows.

• Monitor emerging humanitarian crises, disasters, and global risk trends to inform early response planning.

• Support contingency planning and preparedness coordination across CORE’s domestic and international program locations.

Coordination & Partnerships

• Represent CORE in coordination meetings with humanitarian partners, government agencies, and NGOs.

• Support engagement with local partners, community leaders, and operational stakeholders in response settings.

• Coordinate across CORE departments including logistics, programs, finance, and People & Culture to ensure effective program implementation.

• Contribute to building partnerships that strengthen CORE’s humanitarian response capacity.

Budget & Resource Management

• Assist with monitoring program budgets and operational expenses.

• Coordinate with logistics and procurement teams to secure resources required for program implementation.

• Support the identification of funding opportunities and contribute to proposal development when needed.

Deliverables for this Role Include:

• Successful deployment and leadership of emergency and humanitarian response operations.

• Effective implementation and management of humanitarian programs in domestic and international contexts.

• Development of training materials, operational documentation, and response frameworks that strengthen CORE’s emergency operations capacity.

• After-action reports and program documentation capturing lessons learned and operational improvements.

• Strengthened preparedness and operational readiness across CORE’s programs and offices.