GM Service

Job Title: General Manager – Service

Job Type: Full-time

Job Summary:
We are looking for a General Manager – Service to lead and manage service operations, ensure customer satisfaction, and drive efficiency and profitability across service projects.

Key Responsibilities:

• Oversee and manage overall service operations and teams
• Plan, execute, and monitor service projects and contracts
• Coordinate with clients, vendors, and internal teams
• Ensure timely service delivery and quality standards
• Manage budgets, costing, billing, and profitability
• Develop service processes, SOPs, and performance metrics
• Handle escalations and improve customer satisfaction

Requirements:

• Bachelor’s degree in Engineering / Management (preferred)
• 8–15 years of experience in service or construction-related operations
• Strong leadership and team management skills
• Excellent communication and client-handling abilities
• Knowledge of contracts, costing, and operations

Skills:

• Operations & service management
• Planning, budgeting, and reporting
• MS Excel, Word, presentations

Job Type: Full-time

Pay: ₹50,000.00 - ₹100,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Mowa, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How do you decide whether a part failure is manufacturing-related or usage-related?
• What is the difference between productivity, efficiency, and utilization in a workshop?
• What data do you review daily to assess workshop technical health?

Work Location: In person

Application Deadline: 12/01/2026
Expected Start Date: 12/01/2026