Gold Buyer (

About Crown Gold Exchange

Crown Gold Exchange is a well-established and growing leader in the precious metals industry. We are known for fair pricing, transparency, and a customer-first approach. Our team works directly with clients during important financial moments, which requires trust, clarity, and strong communication.

We focus on building a workplace where people can grow, learn the business deeply, and develop long-term careers. Training and mentorship are part of how we operate, not an afterthought.

Position Overview

We are seeking an experienced, outgoing, self-motivated Gold Buyer with strong sales instincts and customer service skills. This role will require you to work at our corporate office in Ranch Santa Margarita. . This role involves working directly with clients who are selling gold, silver, platinum, diamonds, and coins. You will guide customers through the selling process, evaluate items according to company standards, and ensure each interaction feels professional and respectful.

This position also includes general office responsibilities and requires comfort handling both phone and in-person conversations.

Key Responsibilities

• Work directly with customers interested in selling precious metals and related items
• Test, evaluate, and price items based on established company guidelines
• Explain the buying process clearly and confidently to customers
• Answer incoming phone calls and respond to in-person inquiries
• Maintain accurate records and handle general office tasks
• Complete other duties as assigned

What We’re Looking For

• Strong communication and people skills
• Sales or customer-facing experience preferred
• Comfortable learning valuation basics and following structured pricing standards
• Reliable, punctual, and professional in appearance and conduct
• Able to work independently while contributing to a team environment

Important Application Requirement

As part of our hiring process, Indeed provides a short initial phone interview with voice response questions.

Applicants who submit an application without completing the Indeed phone interview will not be reviewed.

If you are interested in a role where your communication skills matter and your work directly impacts customers, we encourage you to apply and complete all steps in the application process.

Job Types: Full-time, Part-time

Pay: $18.00 - $28.00 per hour

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Application Question(s):

• What is the most challenging situation you faced at your last job and how did you overcome it?

Shift availability:

• Day Shift (Preferred)

Work Location: In person