Golf Attendant - Golf Operations

Job Description

Trump International, Dubai is a luxury golf club in the heart of Dubai’s DAMAC Hills. The club features an 18-hole Championship Standard Course, a 9-hole floodlit par 3 course and a variety of world-class amenities that cater to every member of the family.

Trump International Golf Club is looking for Golf Attendant - Golf Operations to join their dynamic team.

Job Purpose:

The Golf Attendant is responsible for member and guest experience and providing excellent service standards for all golf operation touch points: bag drop, staging, cart barn, driving range, starter and marshal.

• Assists with the overall upkeep of the clubhouse, cart storage area and car park
• Assists in the setup and execution of golf tournaments and outings.  Provides sincere and courteous service to all members and guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Trump operating standards.
• Assists in educating players regarding course policy, current cart policy, and pace of play.
• Maintains accurate and up to date pace of play log sheets for the golf course which are appropriately logged and stored.
• Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids/buckets, and maintains ball inventory over the course of the day.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities if required.
• Cleans golfers' clubs upon completion of play.
• Incorporates safe work practices in job performance.

Qualifications:

• Excellent people and communication skills.
• Demonstrates outstanding customer service.
• Excellent organizational skills, attentions to detail and the willingness to learn.
• Regular and reliable attendance.
• 1 – 2 years customer service experience or training experience in the golf industry in the Middle East.