Box Office Intern

To be formally considered for this role, please complete the application form linked HERE

Who Are We?

Established in 2003, we are the only independent, locally owned and operated, full-service concert production company in the San Francisco Bay Area and Northern California. We are committed to producing large scale events and concerts with an independent, forward-thinking approach. Our team consists of talented, self-motivated individuals that are passionate about music and live events.

About the Internship

Another Planet Entertainment offers a variety of paid, hands-on internships that offer well-rounded experience in many facets of our business. Applicants should be current students or recent graduates and available to work 20-25 hours per week. We are looking for motivated, highly engaged applicants that are passionate about live music and learning more about the concert industry.

You can’t have a concert without tickets—and that’s where the box office comes in. The internship in the box office department at the Another Planet headquarters office exposes interns to the intricacies of what it takes to get a show on sale to the public, manage until the event date and operate a box office on the night of a concert. Interns will work with APE’s box office managers to assist with administrative duties, provide customer service support, and will have the opportunity to get involved with working shows at our many venues & festivals.

This internship will begin at the top of June and extends through October 2026. This is an in-person position that will work out of our Berkeley HQ.

The Role:

• Customer Service: Answering main office phone line, responding to box office specific inbox, assist in distributing venue show information
• Administration: Filing receipts, building events in our internal ticket processing system, sending out form and processing ticket orders, shipping tickets for fan clubs, labels, reporting to trades, pulling purchaser information and distributing to corresponding departments
• Working night of show shifts at the box office at various venues including the Fox Theater, Greek Theatre and Bill Graham Civic

Strengths/qualifications:

• Highly organized and self-motivated.
• Provide a positive team environment within the department
• Proactive in solutions, must be able to problem solve in high paced environment
• Able to effectively multi-task/prioritize tasks.
• Excited to learn about the facets of the concert industry in an office setting.

Requirements:

• Proficient with Microsoft Office, GSuite, Dropbox (Airtable a plus)
• Working knowledge of Windows based PC programs
• Ideally some previous box office experience. Please let us know if you are proficient or have any experience with the Ticketmaster TMWin / host system or Ticketweb.
• Must have an interest in ticketing

PAY:

$21.00 Hourly (Non-exempt)

Another Planet Entertainment is committed to producing events and concerts with an independent, forward-thinking approach. Our team is composed of talented, driven individuals that are passionate about music and live events.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.