We are a fast-growing DTF printing company looking for a Customer Service & Graphic Design Specialist to join our team. This role involves handling customer communication, managing emails and phone calls, and creating or editing customer designs for DTF printing.
Responsibilities
- Answer customer phone calls, emails, and online inquiries in a professional manner
- Communicate with customers regarding orders, artwork, and production details
- Review customer-submitted designs for size, resolution, and print readiness
- Edit existing designs or create new designs based on customer requests
- Ensure artwork meets DTF printing standards before production
- Provide excellent customer service and resolve issues efficiently
- Coordinate with the production team to ensure accurate order processing
Requirements
- Fluent in English (spoken & written)
- Spanish language skills are REQUIRED
- Experience with Adobe Photoshop and Illustrator (or similar design software)
- Strong communication and customer service skills
Pay: $15.00 - $17.00 per hour
Work Location: In person