Graphic Designer / Customer Service Associate

Job Overview:
Ink Spot Media is seeking a dependable and creative Graphic Designer / Customer Service Associate to join our team! This role combines graphic design expertise with front-facing customer service responsibilities in a fast-paced environment. The ideal candidate is detail-oriented, team-focused, and able to manage multiple tasks efficiently.

Responsibilities

• Create custom designs, graphics, and logos based on customer needs
• Assist customers in-store with order pick ups and general inquiries
• Take and process customer orders accurately in the system
• Provide quotes and communicate pricing to customers
• Receive and process payments
• Answer incoming phone calls
• Order and manage inventory/supplies as needed
• Collaborate with team members to meet deadlines and maintain workflow
• Prepare orders by placing shirts in bags with printed work orders
• Receive finished products and notify clients for pickup, providing payment instructions
• Assist with mail and shirt production tasks during slower front-office period

Qualifications

• At least 1 year of graphic design experience
• Experience with design software, including: Affinity (e.g., Affinity Designer/Photo), Corel, Adobe Creative Suite, and Adobe Illustrator
• Strong attention to detail and organizational skills
• Ability to multitask and work efficiently in a fast-paced environment
• Excellent customer service and communication skills
• Dependable and team-oriented
• Experience with Shopify
• Experience with Printavo
• Flexible and willing to assist with production tasks as needed
• Positive attitude and willingness to learn , Strong Initiative, and Professionalism
• Strong computer literacy including data entry
• Demonstrated ability to manage time efficiently while multitasking in a fast-paced setting.
• Comfortable interacting with customers in person and over the phone

Benefits:

• Flexible Schedule
• Paid time off
• Paid Sick days
• Opportunities for growth within the company
• On-the-job training
• Holidays PTO

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Application Question(s):

• What motivates you to do a good job, even on routine tasks?
• Why do you think you’d do well in a fast-paced, hands-on environment like this?

Experience:

• Graphic design: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person