Graphic Designer/Customer Service Rep

We are a garment printing and embroidery shop. We are expanding to media printing (signs, banners, flyers, business cards, etc). The business is 12 years old and growing.

Seeking one candidate with entry-level to experienced-level in graphic designing and customer service skills. Will start as part-time but quickly move to full-time position.

An ideal candidate is savvy with Adobe Illustrator & Photoshop and can confidently navigate through the program. They must be able to work with customers in a high pace retail setting. They must be will to work in a team environment. Must be able to follow detailed directions and procedures. Follow up and good memory is a must.

Job duties include:
-preparing estimates for customers
-invoice customers via Quickbooks
-on site (production/quick) graphic designing with customers in person/via email/over video-call making mock ups
-preparing artwork for production
-other miscellaneous shop management tasks (customer relations management, organizing, business development projects, online product posting, cold calling, etc.)

We use these apps and platforms. If you have experience in these area, it’s a plus:
-Adobe Illustrator/Photoshop (must have experience)
-QuickBooks Online
-Amazon seller central, Etsy seller, SquareUp, ShippingEasy, Shippo ...
-Wilcom Embroidery Studio

This is great experience for anyone that wants to start a business. You wil learn skills in business management, customer relations and sales. You also get to be creative everyday and make thing which is super gratifying.

Thanks for looking!

Job Type: Full-time

Pay: $17.80 - $19.50 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Required)

Experience:

• Graphic design: 1 year (Preferred)
• Adobe Illustrator: 1 year (Required)

Work Location: In person