Greeter cum CRM Executive

KRAs/ Key Deliverables

• Responsible for greeting and receiving the customers to the showroom or at exhibitions
• Responsible for making calls to customer briefing about company policy, product details schemes and offers
• Escorting the customers to the required counter and offer them chairs
• Escorting the customer to the Floor Manager / Showroom Manager in case of any unsatisfied customers
• Proper maintenance of Turn Sheet every day and report to the floor manager
• Provide best hospitality to the customers
• Responsible for collecting data from customers and getting same entered in Software.
• Responsible for CRM activities including Outdoor activities of Society/club activations
• Cross verify customer data between Purchase and Non-Purchase customers list
• Always wear neat and clean dress, follow dress code
• Any other responsibilities as assigned
• Performing other related duties as required

Education, Knowledge, skill sets and Experience

• Must be a graduate in any discipline with around 3-5 yrs. of experience as a greeter and CRM/Tele calling Executive.
• Should have pleasing personality.
• Effective verbal communication skills.
• Good Listening skills
• Possess stress management and time management skills

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Experience:

• total work: 3 years (Preferred)

Language:

• Gujrati, English, Hindi (Preferred)

Work Location: In person