Greeter (Host/Hostess)

About Santo Forno

Santo Forno is a modern Italian pizzeria inspired by the warmth, craftsmanship, and hospitality of Italy. Our mission is to create memorable experiences through exceptional food, genuine hospitality, and intentional attention to detail. We believe luxury is found not in formality, but in making every guest feel welcomed, cared for, and valued.

Position Summary

The Host is the first and last impression of Santo Forno. This role welcomes guests into our restaurant with warmth, professionalism, and genuine hospitality. Hosts help create a seamless guest experience by managing reservations, coordinating seating, and ensuring every guest feels recognized and appreciated from arrival to departure.

Key Responsibilities

• Welcome guests warmly and professionally
• Manage reservations, waitlists, and guest seating
• Escort guests to their tables and provide menu introductions
• Answer phones and assist with guest inquiries
• Communicate effectively with servers and management regarding dining room flow
• Maintain a clean, organized, and welcoming entry area
• Thank guests as they leave and invite them to return

Qualifications

• Friendly and outgoing personality
• Strong communication skills
• Ability to stay organized in a fast-paced environment
• Professional appearance and demeanor
• Hospitality or customer service experience preferred but not required

Expectations

• Create a positive first impression for every guest
• Demonstrate professionalism and warmth at all times
• Communicate clearly with team members
• Maintain a high level of attention to detail
• Support the overall guest experience throughout each shift

Why Santo Forno

At Santo Forno, hospitality is more than a job. It’s an opportunity to create meaningful experiences for others. We believe in developing people, fostering teamwork, and building a workplace where every team member is valued and empowered to succeed.

Pay: $8.00 - $12.00 per hour

Work Location: In person