Greeter @ Traditions Grille - Flexible Shifts (PT)

Located in Central Florida just minutes from Walt Disney World®, Reunion Resort & Golf Club is the premier Orlando vacation destination delivering the best in Florida resort experiences, whether for a family vacation, golf getaway, or group retreat – there is something for everyone! Our guests enjoy luxury villa accommodations and vacation homes, three signature championship golf courses, named 2025 Top 3 Golf courses in Orlando by PGA Magazine – Palmer, Watson, and Nicklaus; a 5-acre water park, tennis and pickleball courts, mini golf, bocce ball and exceptional on-site dining with seven dining outlets and bars.

Reunion Resort and Golf Club offers a supportive, dynamic workplace with cross-training, career growth opportunities, and a strong culture of recognition. Hospitality begins with us, and at the heart of our culture is genuine care for our guests, and for each other. We believe that delivering exceptional service begins with how we treat our team members. Here, innovation and collaboration thrive, and every team member is empowered to deliver warm, personalized service that makes our guests feel right at home.

Job Title: Restaurant Greeter

Location: Kissimmee, FL

FLSA Status: Non-exempt

Only candidates that meet the below qualifications will be considered

Job Responsibilities

• Create an exceptional first impression of the restaurant by providing excellent customer service while seating guests in a timely manner
• Take reservations, greet and seat patrons of the resort’s dining facilities, conduct table visits and monitor the flow of the dining room to ensure complete guest satisfaction.
• Ability to keep open and effective communication with FOH, BOH, guests, and members
• Accept dining reservations online or over the phone. Assist leadership with setting up dining room to accommodate parties.
• Assists the manager on duty in assigning station/table arrangement and reservation assignments.
• Resolves any customer issues as necessary
• Inspects dining room serving stations for neatness and cleanliness, and checks menus to ensure that they are cleaned and updated on a regular basis.
• Assist wait staff in the rolling of silverware when business demands.
• Conclude the guest’s experience by thanking them for their visit and welcoming their return upon exit.
• Attend all required meetings and trainings.
• Perform other duties as assigned by leadership to meet business needs.
• Adhere to all company policies, safety procedures, and brand service standards.

Qualifications

• Must be minimum of 18 years of age.
• Previous customer service, hospitality, restaurant, or front desk experience preferred.
• Excellent communication and interpersonal skills.
• Friendly, professional, and guest-focused demeanor.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong telephone etiquette.
• Ability to work effectively as part of a team.
• Ability to stand and walk for extended periods.
• Flexible availability including evenings, weekends, holidays, and special events.

Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.

Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster, and its supplement are available using the following links: EEOC is the Law Poster, and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to hr@reunionresort.com.