Ground Floor Manager- Library (PT)

Objective & Relationships

CITY OF JANESVILLE DIVERSITY STATEMENT:
The residents of Janesville choose this community, not just as a place to live, but as a place to realize life’s opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one’s potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of “Wisconsin’s Park Place”.

OBJECTIVE:
Under generaldirection of the Business Manager, the Ground Floor Manager is responsible for helping the Friends of Hedberg Public Library accomplish their annual work plan by managing The Ground Floor coffee shop and used bookstore, reporting on The Ground Floor financial matters and drawing upon the Friends Board and membership to conduct Friends activities.

RELATIONSHIPS:
Reports to: Business Manager

Has regular work contact with Business Manager, Department, Division, and Office Heads, Library employees, City employees, Friends of Hedberg Public Library board members, outside governmental agencies, vendors, suppliers, business community and the general public.

Supervises: Ground Floor Opener

Essential Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages The Ground Floor in accordance with the Friends of Hedberg Public Library and library policies.
• Receives and maintains Food Safety Management certification.
• Manages and operates The Ground Floor to meet county health standards.
• Develops revenue enhancing promotions and product lines for The Ground Floor.
• Manges and reports on financial functions of The Ground Floor. This includes receipts, payables, monthly financial statements, monthly state sales tax reports, and annual budgets and audits.
• Recruits, trains and schedules volunteers for The Ground Floor as needed and be available to reschedule volunteers or fill in as needed.
• Purchases food and supplies for The Ground Floor.
• Prepares Ground Floor monthly financial report and reports at monthly board meetings.
• Processes Friends membership enrollments and maintains membership records.
• Works with Friends board members to organize and conduct fundraisers such as book sales and restaurant partnerships.
• Oversees Friends related mailings.
• Orders marketing materials for Friends fundraisers and membership.
• Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.
• Performs other special projects and other job duties as assigned or required during regular and non-business hours.
• All employees may be assigned by the City Manager or their designee to perform duties and assume responsibilities that are outside the scope of their work duties when the City Manager has declared a City disaster or the City Emergency Operations Center has been initiated.

Minimum Position Requirements/Qualifications

The requirements listed below are necessary to perform the essential duties of the position.

• A high school diploma is required.
• A minimum of 2 years of experience in retail and/or library is required.
• A minimum of 1 year of supervisory experience is required.
• A valid, state-issued driver’s license at time of hire is required.

• Working knowledge of library policies, practices and procedures.
• General knowledge of financial software and Microsoft Office.

• Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.
• Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills.
• Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving.
• Critical thinking skills to effectively analyze situations and solve complex or technical problems in a timely manner.
• Accurate record-keeping and data-reporting skills to prepare and present reports.
• Basic level of technical proficiency skills, including computer applications and software such as Microsoft Office and Microsoft Excel.

• Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.
• Ability to perform basic mathematical calculations, including the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and to compute percentages.
• Ability to work independently with minimal supervision, as well as effectively collaborate as a team.
• Ability to make decisions according to applicable laws, regulations, established procedures, and the directives of the Rock County Health Department.
• Ability to consistently arrive on time and demonstrate responsibility in completing tasks.
• Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor.
• Ability to maintain a valid, state-issued driver’s license.

• Establish and maintain effective working relationships with Business Manager, Department, Division, and Office Heads, Library employees, City employees, Friends of Hedberg Public Library board members, outside governmental agencies, vendors, suppliers, business community and the general public.
• Exhibit exceptional professionalism, tact, and decorum in all areas of work duties.
• Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality.
• Interact positively with a diverse group of individuals and work effectively both as part of a team and independently.
• Embrace and actively promote an inclusive and equitable work environment.
• Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner.
• Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties
• Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries.
• Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and City goals.

Supplemental Information

EQUIPMENT, INSTRUMENTS, AND MACHINES:
Machinery and equipment, including personal computer, printer, cash register, telephones, fax machine, copier, scanner, and other standardized or specialized office equipment.

WORKING CONDITIONS AND PHYSICAL FACTORS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in a retail store and an office setting. An individual in this position is frequently involved in active and sedentary work. This position regularly walks, sits, stands, stoops, kneels, crouches, crawls, and exerts up to 25 pounds of force by lifting, carrying, pushing or pulling objects. The employee is frequently required to see/observe, talk/speak, and listen/hear; use their hands to finger, handle, feel, or operate objects and equipment; repetitive arm, wrist, hand, and eye movements are included. There is frequent twisting, reaching, wrist turning, and grasping. The employee may be required to climb or balance, push carts up to 100 pounds, or carry up to 50 pounds in unusual situations.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Hand-eye coordination is necessary to operate computers and various pieces of equipment. Employee is required to use cognitive ability to reason, analyze, and verbalize thoughts and ideas. Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials or tasks.

The employee may, on occasion, be exposed to outside weather conditions, including extreme heat and extreme cold. The employee may work near moving mechanical parts in precarious places; and is occasionally exposed to wet and/or humid conditions, fumes, or airborne particles, toxic, or caustic chemicals, and vibration. The working conditions in the office environment are comfortable. The noise level in the office environment is generally quiet to moderately noisy.

A regular, Monday – Saturday, 24-hour work schedule is required for this position, with the possible expectation of being called-in. Attendance at night meetings and special events is required.

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position, or is responsive to the needs of the City of Janesville.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The City of Janesville, Wisconsin, is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.