Group Head - HR Shared Services

Pak-Arab Refinery Limited (PARCO), an integrated energy conglomerate, is a Joint Venture between Government of Pakistan and Emirate of Abu Dhabi. PARCO operates Pakistan’s most modern refinery, over 2,000 kms of pipeline network, strategic storage facilities and marketing operations. The Company has Joint Ventures with renowned international companies and is continually following an aggressive growth strategy with planned expansions, acquisitions, and penetration into new markets.

Qualification, Skills & Competencies:

Minimum 16 years of education preferably in Human Resources, Business Administration, or a related discipline.

• Strong understanding of HR functions, HR operations, and industry-standard practices.
• Solid working knowledge of Labor Laws.
• Proficiency in Microsoft Office, Microsoft Project, and related productivity tools.
• Excellent analytical, problem-solving, technical, and communication skills.

Experience:

The ideal candidate should have have 8+ years of progressive experience in HR Shared Services or HR Operations within large organizations.

• Must have a proven track record of managing end-to-end employee lifecycle processes, from onboarding to exit, and driving HR systems innovation and implementation, particularly as a Power User/Business Key User of SAP SuccessFactors and SAP S4/HANA HCM modules.
• Should also possess hands-on experience in payroll, time and attendance, benefits administration, and contract employee management, as well as supervising HR Service Desk operations to ensure seamless service delivery for a large employee population, including employees, ex-employees, and pensioners.

Responsibilities:

• Ensure efficient, accurate, and timely delivery of centralized HR services across the PARCO Group through a professional HR team and supporting HR systems.
• Oversee and process all employee lifecycle transactions, including onboarding, transfers, promotions, benefits, loans, separations, and final settlements.
• Manage Time and Leave Management systems across all PARCO Group locations.
• Ensure accurate processing of monthly payroll, headcount reconciliation, and cost reporting.
• Oversee timely and correct processing of monthly pensions for retired employees and maintain communication with pensioners as required.
• Manage contracts and payments for contract employees, consultants, and advisors.
• Supervise the HR Service Desk to respond to queries from employees, ex-employees, pensioners, and external entities (banks, verification agencies, etc.).
• Act as Business Key User for SAP SuccessFactors and S4/HANA HCM modules; lead system upgrades, testing, patches, and continuous improvement initiatives.
• Partner with HRBPs, Talent & OD, Finance, Admin, and other departments to enhance service delivery and operational efficiency.
• Design and deliver reports, analytics, and insights as per business requirements.

PARCO is an equal opportunity employer. We value diversity and encourage candidates from all backgrounds to apply. Our commitment to a conducive work environment is designed to attract and nurture top talent