Growth Operations Specialist

Boost Lighting, Inc. is a leading innovator in the lighting industry, specializing in advanced LED technology. As designers, creators, and manufacturers, we take pride in subjecting every product to rigorous quality control to ensure it meets the highest standards. Our commitment to research and development sets us apart, allowing us to deliver products that are energy-efficient, long-lasting, and environmentally friendly. We’re looking for a self-motivated, detail-oriented team player to join our fast-growing company.

Please note: This role is best suited for someone who enjoys wearing multiple hats and working with a variety of tools. You’ll be using different AI tools and software regularly, so this is more about adaptability and problem-solving than repetitive, muscle-memory tasks.

Responsibilities

• Manage marketplace platforms, customer portals, and company websites.
• Source products and conduct market research on Chinese and global marketplaces.
• Monitor competitors, products, and market trends daily.
• Analyze sales and operational data; prepare reports using MS Office and Google Workplace.
• Create, update, and optimize product listings to improve visibility and conversion.
• Support merchandising, assortment planning, and promotions
• Develop marketing content and assist with social media efforts
• Handle order fulfillment (Small Parcel, LTL, FTL) and track logistics
• Provide customer service via phone, email, and messaging platforms
• Manage inventory levels and perform routine inventory tasks
• Support new account onboarding and cross-functional projects

Requirements and skills

• Experience managing an E-Commerce platform
• Proficiency in MS Office (Heavy Excel and PowerPoint use)
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Strong organizational and time management skills

Preferred skills

• Fluent in Mandarin Chinese (This position deals directly with vendors and factories in China and Malaysia)
• Marketing experience
• Supply chain experience

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person