Guest Experience & Human Resources Coordinator

Are you an organized, people-focused professional who loves creating exceptional experiences for both guests and team members? Join our team as a Guest Service and HR Coordinator, where you’ll be the heart of our front-line operations/guest experience, as well as coordinate onboarding and training of all new team members.

What You’ll Do:

• Ensure all guests are greeted and assisted with warmth and professionalism, ensuring every visit is seamless and enjoyable.
• Support scheduling, appointments, and daily front desk operations.
• Handle phone, email, and in-person inquiries with efficiency and care.
• Assist in onboarding new hires, maintaining employee files, and coordinating HR communications.
• Help plan staff meetings, trainings, and recognition events.
• Maintain confidentiality and uphold a positive, supportive workplace culture.

What We’re Looking For:

• A friendly, professional communicator with excellent organizational skills.
• Previous experience in guest services, front desk, or human resources (salon/spa/hospitality experience a plus).
• Proficiency with scheduling software and ADP a plus
• A calm, solution-focused attitude and the ability to multitask in a fast-paced environment.
• A genuine passion for people and teamwork.

If you’re the type of person who loves connecting with people, staying organized, and creating a smooth, positive experience for both guests and staff — we’d love to meet you!

This is a full-time position Tues-Sat, 8-4:30 (1-2 eve availability)

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Referral program
• Vision insurance

Work Location: In person