The Ritz-Carlton

A luxury hotel brand in Saudi Arabia is seeking a Front of House Manager responsible for overseeing various guest service functions including Doorman, Concierge, and Front Desk. The ideal candidate will possess 4 years of experience in guest services, strong leadership skills, and a commitment to exceptional customer service. This role offers the opportunity to manage a dedicated team and ensure a memorable experience for all guests while adhering to the hotel's Gold Standards.

Opportunity to uphold hotel Gold Standards

Overseeing Doorman, Concierge, and Front Desk teams at a luxury Saudi hotel, the Guest Experience Lead ensures every guest enjoys seamless and personalized service. By directing daily operations and inspiring staff excellence in line with Gold Standards, this pivotal role shapes unforgettable stays for international travelers.

Guest Experience Lead - Front of House

Guest Services

Leadership

Customer Service

Team Management

Hotel Operations

Conflict Resolution

Communication Skills

Hospitality Management

Join The Ritz-Carlton and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.