Fairmont Nile City

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 Guest Relations Agent:
 
 
 
 
 Welcoming guests in a friendly and professional way.
 
 Addressing and escalating customer complaints. Providing information about facilities, programs and other services.
 
 
 
 
 
 
 What you will be doing:
 
 
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 Review arrival lists to welcome guests
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 Attend to special guests (e.g. VIPs) and answer their inquiries
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 Provide information about amenities, area and venues and promote services
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 Anticipate guest needs and build rapport with customers
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 Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
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 Record information in the logbook daily
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 Ensure compliance with health and quality standards
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Guest Relations Agent

Join Fairmont Nile City and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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