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LUXE Vacation Homes is a property management company based in Dubai, specializing in the provision of short-term vacation rental solutions. With a foundation rooted in European precision and a deep understanding of the local market, LUXE stands out for its commitment to operational excellence and service quality.
We are currently seeking a skilled and experienced Guest Relations Executive to join our small team.
Responsibilities:
- Communicate to Guests via WhatsApp, Airbnb, Booking.com and others OTAs.
- Register Guests with Building Management and DTCM.
- Check-In Guests at the property and help them in case of inquiries.
- Provide excellent customer service, addressing guest inquiries and concerns promptly.
- Collaborate with cleaning and maintenance teams to ensure properties are well-maintained.
- Conduct regular property inspections and implement necessary improvements.
Requirements:
- Fluent in English in Speaking and Writing (Arabic is a plus)
- Minimum of 1 year of experience working for Holiday Homes Companies in Dubai.
- Valid UAE driving license is mandatory. (Own Car is a plus)
- Proven track record of successfully managing holiday homes or similar properties.
- Strong organizational and multitasking skills.
- Knowledge of local regulations and market trends in Dubai's holiday homes sector.
Job Type: Full-time
Pay: Up to AED6,000.00 per month
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