Qureos

FIND_THE_RIGHTJOB.

JOB_REQUIREMENTS

Hires in

Not specified

Employment Type

Not specified

Company Location

Not specified

Salary

Not specified

ngenious Vacation Homes LLC is a premium short-term rental company managing luxury apartments in Downtown Dubai. We’re seeking a proactive Guest Relationship Manager to ensure exceptional guest experiences from inquiry to checkout. This role is ideal for someone with hospitality experience who thrives on communication, organization, and problem-solving.

Key Responsibilities

  • Respond to guest messages and calls via Airbnb, WhatsApp, and email.
  • Coordinate check-ins, check-outs, and guest ID verification.
  • Resolve guest issues promptly and professionally during their stay.
  • Work closely with cleaning, maintenance, and front desk teams.
  • Encourage positive reviews and manage guest feedback.
  • Provide local recommendations and concierge-style support.

Requirements

  • 2+ years in hospitality, customer service, or short-term rentals.
  • Strong written and spoken English (Arabic a plus).
  • Familiarity with Airbnb, Booking.com, or PMS tools like Hostaway.
  • Tech-savvy, organized, and able to multitask.
  • Willing to work flexible hours including weekends and evenings.

What We Offer

  • Competitive salary
  • Bonus based on performance
  • Growth opportunities in a fast-scaling hospitality company
  • Dynamic and supportive team environment

To Apply:
Submit your CV and a short message on why you’re a great fit. Immediate start preferred.

Job Type: Full-time

Pay: From AED4,000.00 per month

Similar jobs

No similar jobs found

© 2025 Qureos. All rights reserved.