Guest Relations Officer

✨ Key Responsibilities✨

✨Guest Experience

Conduct smooth in-person check-ins and check-outs

Assist guests with luggage, access, parking guidance, and basic orientation

Respond professionally and promptly to guest needs and on-site questions

Represent the Arabnb Homes brand with excellent communication and hospitality

✨Property Operations

Perform scheduled inventory checks in all apartments (linens, amenities, supplies)

Install and replace items such as name plates, diffusers, decor pieces, basic fixtures

Support maintenance visits and coordinate with our in-house technician

Conduct basic troubleshooting (WiFi resets, simple fixes, lock issues, etc.)

✨Quality Control

Inspect apartments after cleaning to ensure Arabnb Homes’ standards

Report damages, missing items, or cleanliness issues

Verify that linens, toiletries, and amenities are correctly stocked

Ensure apartments remain guest-ready at all times

✨Logistics & Coordination✨

Pickup and drop-off of items between units

Assist the operations manager with daily tasks

Update task trackers and maintain consistent communication

Ensure smooth coordination between cleaning teams, maintenance, and VAs

✨ Requirements

Strong English communication (spoken & written)

Professional and friendly guest-facing attitude

Proactive, reliable, and able to work independently

Basic knowledge of maintenance or willingness to learn

Valid UAE driving license + familiarity with Dubai roads

Previous experience in hospitality, customer service, or Airbnb preferred

⭐ What We Offer

Competitive salary (5,000–6,000 AED)

Work visa & benefits

A growing company with strong career development potential

Supportive team environment

Opportunities to learn hospitality operations at a professional level

✨Language:

• English–Arabic bilingual proficiency is required.

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month