Guest Room Attendant

JOB FOCUS:
Focus is on, but not limited to the following:

• Make beds, dust and vacuum all assigned rooms, clean baseboards, remove scuff marks, clean mirrors, toilets, sinks, showers, tubs, and floors daily
• Remove all trash from guest rooms, empty wastebaskets, strip, remove and properly dispose of all soiled linen from guest rooms
• Complete daily assigned room quota
• Report any room damages and/or maintenance repairs
• Complete detail projects assigned by management
• Operate and maneuver housekeeping carts
• Drape or fold guests' clothing, pair guests' shoes and neatly arrange guests' toiletries
• Replenish guest amenities as required
• Reporting lost and found items
• Must conduct self in a professional manner at all times
• Provide excellent customer service skills to guest as well as co-workers
• Offer the hotel guest the best possible service in a courteous and hospitable manner, having knowledge of hotel information
• Must adhere to all company and departmental policies and procedures

DESIRED QUALIFICATIONS:

• High School Diploma or equivalent is required

• Must have the ability to communicate in English

• Must have 6 months of customer service or hospitality experience

• One (1)+ years’ experience in a hotel environment preferred

• Must be 18 year or older