Guest Services

We’re expanding again and we need you. The Dellutri Law Group is hiring a full-time Bilingual Receptionist (English/Spanish) to serve as the first voice and first face our clients experience. This role matters. People call us on hard days with real problems, and they need someone who listens, cares, and guides them with professionalism and warmth. If you feel stuck in a dead end job but you know you can grow into something bigger, this could be your launchpad.

Phone stays away unless it’s work-related.

Responsibilities

• Answer and route a high volume of incoming calls professionally
• Greet clients and visitors warmly in person and by phone
• Communicate clearly in English and Spanish (se habla español)
• Gather basic client information and ensure accurate message delivery
• Schedule appointments and coordinate with the legal team as needed
• Maintain a clean, organized reception area and front office
• Manage light administrative tasks (scanning, copying, filing, intake support, etc.)
• Provide calm, empathetic support to clients who may feel stressed or overwhelmed

Requirements

• Bilingual English/Spanish required with strong verbal communication skills
• Professional, friendly, and service-focused attitude
• Empathetic and patient with the ability to stay calm under pressure
• Reliable and punctual with a consistent attendance record
• Organized, detail-oriented, and committed to keeping a tidy workspace
• Comfortable using basic office technology (phones, email, scanning, Microsoft Office/Google tools)
• Willingness to learn and grow into a long-term career path

Not a fit if:

• You show up late or miss work regularly
• You do the minimum and hope nobody notices
• You treat clients like interruptions instead of people who need help

Benefits

• Competitive pay (based on experience)
• Paid vacation time
• Contributions toward health care costs
• 401(k)
• Training, education, and personal development opportunities
• Real growth potential: many team members started as receptionists and built careers here

How to Apply (Required)

Call (239) 210-7252 and leave a voicemail explaining why you are the perfect candidate for this job.
Applicants who do not follow this instruction will be disqualified.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Preferred)

Work Location: In person