Guest Services & Office Assistant

Job Description:
Dennis Parasail and Jet Ski is looking for an energetic, outgoing, and organized team member to join our busy summer crew! This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and loves helping guests create unforgettable vacation memories.

This role combines customer service, sales, guest interaction, and administrative support. You’ll be one of the first people our guests connect with — helping them book exciting experiences and ensuring they have an amazing time from check-in to check-out.

Responsibilities Include:

• Answering phone calls and helping guests book parasailing, jet ski, and water sport experiences
• Selling and recommending experiences to guests
• Assisting with guest check-in and check-out
• Helping manage reservations and daily scheduling
• Assisting with social media posting and basic marketing tasks
• Supporting office/admin operations as needed
• Providing excellent customer service in person, over the phone, and online
• Working closely with our team to create a fun and welcoming atmosphere

Qualifications:

• Strong communication and people skills
• Friendly, positive, and professional attitude
• Comfortable multitasking in a busy seasonal environment
• Basic computer and social media knowledge
• Sales or customer service experience is a plus
• Must be reliable and dependable
• Ability to work weekends and holidays during peak season

Schedule:
Full-time seasonal position. Preference given to applicants available through Labor Day, though shorter seasonal availability may be considered.

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount
• Professional development assistance

Work Location: In person