Guides and Listings Coordinator

TCT Ministries and Affiliates is a faith-based, non-profit Christian organization dedicated to sharing the Gospel and serving others with integrity, excellence, and compassion. We are seeking a Guides and Listings Coordinator who shares our Christian values and is committed to stewardship, accountability, and service. The ideal candidate will bring both professional expertise and a heart for ministry.

This is a fully on-site position located in Akron, Ohio. Typical hours are Monday through Friday, 8:00 am to 5:00 pm. If you want to use your gifts to support a ministry with purpose, thrive in a creative environment shaped by Christian values, and desire a place where your work directly serves the Kingdom, we invite you to apply.

JOB SUMMARY:

The Guides & Listing Coordinator is responsible for managing and maintaining the electronic program guide (EPG) for the TCT Television Network. This role ensures the accurate and timely input of programming schedules and metadata, offering viewers a seamless experience in accessing content.

ESSENTIAL FUNCTIONS:

EPG Management

• Input and update program schedules, descriptions and metadata into the EPG system.
• Verify the accuracy of program titles, times and details to ensure correct broadcast information
• Coordinate with Programming/Traffics/Production teams to ensure schedules align with broadcast timelines.

Content Review and Organization

• Write and proofread concise program descriptions that reflect the Christian network's values.
• Monitor and ensure all EPG entries comply with regulatory standards and network guidelines.
• Archive and maintain historical programming data for reference and reporting.

Communication and Coordination:

• Liaise with external EPG providers and platforms to troubleshoot and resolve listing issues.
• Work closely with marketing, production, and technical teams to integrate updates.

Data Quality Assurance:

• Perform routine checks on the EPG to ensure accuracy, correcting discrepancies as necessary.
• Compile reports on schedule performance and viewer accessibility for management review.

Other Duties

• Back up for Data Entry to Traffic Department as needed.

EDUCATION & EXPERIENCE:

• High school diploma or equivalent required;
• Associate or Bachelor’s degree in communications, media, or a related field preferred.

• Prior experience in broadcasting, scheduling, or clerical work is highly desirable
• Knowledge of FCC or similar regulatory guidelines for broadcasting is a plus.
• Proficiency
  in Microsoft Office Suite (Word, Excel, Outlook).

KNOWLEDGE, SKILLS & ABILITIES:

• Proficiency in EPG systems and scheduling software. (e.g. Media Star, OSI and Broadview)
• Strong attention to detail and ability to manage multiple tasks.
• Excellent written communication and proofreading skills.
• Familiarity with Christian programming and its audience.
• Strong organizational and time-management abilities.
• Familiarity with XML data and digital broadcast systems is advantage
• A strong alignment with the values and mission of the Christian television network.
• Ability to work collaboratively within a team and independently
• Flexibility to adjust to changing priorities and deadlines.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to stand, sit, talk and hear as needed for the role.
• Use hands/fingers for operation of equipment and tools.
• Close vision, peripheral vision and depth perception required.
• Ability to lift up to 20 pounds, carry and reach.

TCT Ministries is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. As a religious organization, we exercise our legal right to hire individuals who share and uphold our faith-based mission and values. We do not discriminate on the basis of race, color, national origin, sex, age, disability, or any other characteristic protected by law, except where religion is a bona fide occupational qualification consistent with our mission.