Gym Manager

Gym Manager

The Gym Manager is responsible for overseeing daily operations, ensuring staff performance, and maintaining high client satisfaction at Sias Sports and Self Defense Academy.

1. Staff Supervision

• Ensure all team members follow their assigned duties and schedules.
• Monitor attendance, punctuality, and discipline.
• Prepare and manage monthly duty rosters.

2. Sales & Targets

• Responsible for achieving membership, renewal, and PT sales targets.
• Monitor lead follow-ups and support the sales team to improve performance.
• Submit daily and monthly sales reports.

3. Group Classes & PT Oversight

• Approve and manage group class schedules.
• Ensure quality coaching and track client feedback.
• Supervise PT department performance and client satisfaction.

4. Client Experience

• Handle client feedback and resolve complaints promptly.
• Maintain high standards in cleanliness, customer service, and gym safety.
• Conduct daily walk-throughs to check operations.

5. Facility & Compliance

• Ensure all equipment and zones are clean, safe, and fully functional.
• Monitor staff certifications and readiness for inspections.
• Coordinate repairs and maintenance.

6. Reporting & Coordination

• Submit regular operational and sales reports.
• Coordinate with marketing and management for offers, events, and updates.

Job Type: Full-time