GYM Receptionist - Bahraini women's ONLY

Key Responsibilities

1. Front Desk Operations

• Welcome residents, members, and guests in a professional manner
• Manage daily check-ins and access control for gym users
• Handle membership registrations, renewals, and visitor records

2. Customer Service

• Respond to inquiries regarding gym timings, services, and membership details
• Assist members with bookings, complaints, and general support
• Ensure a positive customer experience at all times

3. Administrative Duties

• Maintain daily attendance records and membership database
• Prepare reports for gym usage and membership status
• Handle phone calls, emails, and internal communications

4. Payment & Documentation

• Assist with membership payment coordination (if applicable)
• Maintain filing of contracts, forms, and member documents
• Ensure proper documentation for all gym users

5. Facility Coordination

• Coordinate with gym instructors and management regarding schedules
• Report maintenance issues, equipment faults, or cleanliness concerns
• Support smooth daily gym operations

6. Health & Safety

• Ensure gym rules and access policies are followed
• Assist in emergency situations and report incidents immediately

Working Hours

• As per assigned shift schedule
• Flexible based on gym operational requirements

Qualifications & Requirements

• High school diploma or equivalent (Diploma preferred)
• Minimum 1–2 years experience in receptionist or customer service role
• Good communication skills in English (Arabic preferred)
• Basic computer knowledge (MS Office, email, reporting)

Skills

• Excellent communication and customer service
• Professional appearance and attitude
• Strong organizational skills
• Ability to work under pressure
• Teamwork and problem-solving abilities

Performance Expectations

• Maintain excellent customer satisfaction
• Accurate records and reporting
• Smooth front-desk operations
• Compliance with DRM policies and standards

Pay: From BD450.000 per month

Work Location: In person