Hair Salon Assistant & Front Desk Coordinator

Salon Assistant & Front Desk Coordinator

Location: Space Salon – Astoria, NY

Job Type: Full-Time/Part-Time

Overview

Space Salon is seeking a dynamic, organized, and service-oriented Salon Assistant & Front Desk Coordinator to join our team. This role is essential in creating a welcoming, organized, and efficient salon environment while supporting front desk operations, daily salon functions, and salon management.

The ideal candidate is professional, detail-oriented, comfortable multitasking, and enjoys working in a fast-paced beauty environment.

This position combines front desk responsibilities, salon support, administrative duties, and operational assistance for salon leadership.

We are looking for someone who takes initiative, enjoys helping others, and wants to grow within the beauty industry.

Responsibilities

Guest Experience & Front Desk

● Greet clients warmly and provide an exceptional guest experience from check-in through checkout, provide beverages and refreshments

● Answer phones, emails, text messages, and social media/online inquiries with professionalism and enthusiasm

● Schedule appointments and manage salon booking software

● Check clients in and out, process payments, and maintain accurate client records

● Address client questions and concerns promptly while maintaining excellent customer service standards

● Assist with appointment confirmations, follow-ups, and client communication

Salon Support

● Shampoo clients and assist stylists as needed

● Maintain cleanliness and organization throughout the salon

● Follow daily, weekly, and monthly cleaning procedures

● Sweep, sanitize stations, restock supplies, organize laundry, and take out trash

● Ensure all guest-facing and back-of-house areas remain clean, organized, and fully stocked

Administrative & Operations Support

● Assist salon management with day-to-day operations and administrative tasks

● Perform inventory management, product ordering, stock counts, and organize supplies

● Maintain accurate records and perform data entry as needed

● Send emails, make phone calls, and manage correspondence with clients, vendors, and team members

● Assist with staff scheduling, vacation requests, and communication of important updates to the team

● Support salon marketing initiatives, promotional campaigns, and client outreach

● Help maintain operational checklists, policies, and procedures

● Coordinate calendars and provide organizational support to salon leadership as needed

Qualifications

● Strong organizational, communication, and multitasking skills

● Excellent customer service and phone etiquette

● Strong attention to detail and ability to work independently

● Comfortable using computers, scheduling software, email, text messaging platforms, and office applications

● Ability to prioritize responsibilities in a fast-paced environment

● Reliable, punctual, and professional

Preferred Qualifications

● Previous salon, spa, hospitality, retail, or customer service experience

● Experience with Phorest, Vish, Microsoft Office, Apple, Google and similar systems - knowledge of Davines products and color a PLUS

● Familiarity with inventory management and administrative support

● Bilingual candidates are encouraged to apply

● Cosmetology License, Esthetics License, or current enrollment in beauty school preferred but not required - makeup experience a PLUS

● Experience supporting management, office operations, or team coordination is a plus

What We’re Looking For

This is more than a traditional front desk position. We’re seeking someone who can serve as a trusted support person for both the salon team and management while helping maintain a positive, organized, and professional environment.

The ideal candidate enjoys working with people, takes pride in keeping things running smoothly, and is excited about growing within a modern salon environment.

Benefits

● Professional development opportunities and sales commission structure

● Growth potential within salon operations and management

● Employee discounts on services and retail products

● Supportive and team-oriented work environment

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Work Location: In person