Harborside Grill Server

Position Title: Seasonal Harborside Grill Server

Department: Food and Beverage

Reports to: Harborside Grill Supervisor

Supervises: None

Position Summary: The position is responsible for providing daily food service with a high execution of professionalism and hospitality. The Harborside Grill provides premium poolside service for members and their guests, abiding by the service standards of the Club. The staff will be expected to have an excellent understanding of outdoor, table-side service. The Harborside Grill Staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism. Work will generally be performed in both indoor and outdoor environments, with exposure to varying weather conditions.

Employment Status: Seasonal employees can expect a consistent schedule from (approximately) April to October each year. Each October, employees are allowed to submit requests to transition to either part-time or full-time status. The approval of these requests will be based on the needs of the Club and the employee's performance track record.

Qualifications:

• High school diploma or equivalent in appropriate experience
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  Two or more years’ experience in a similar position preferred
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  Ability to work scheduled hours including, when necessary, holidays and weekends
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  Ability to lift 50 lbs.
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  Lifting, bending, twisting, reaching crouching, and crawling throughout the course of the job
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  Being on your feet for an extended period of time

Job Duties:

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  Serves as a positive role model by:
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    Adhering to the same standards of service and behavior that peers are required to uphold
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    Demonstrating effective communication skills through various digital platforms utilized by the Club
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    Maintaining a positive and friendly demeanor at all times
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    Working with peers to meet the needs of the team
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    Representing the Club well in its relationships with members and vendors

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  Continually provides services in the areas of:
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    Exceeding the expectations of members and their guests, while representing the Club to the highest standards
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    Inspecting service areas prior to opening to ensure that adequate supplies are available
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    Knowledge of menu, menu enhancements and preparation methods
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    Understanding of unique and complementary flavor pairings
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    Constant awareness of restaurant flow
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    Impeccable service and social perceptiveness
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    Ability to evaluate guest satisfaction and responsiveness
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    Collecting checks and payments for items served
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    Carefully following all laws and club policies and procedures regarding alcoholic beverage service
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    Slowing and refusing alcoholic beverage service when necessary
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    Continually seek to enhance knowledge and skills related to service
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    Maintaining self-awareness of members’, management and peers

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  Assumes responsibility for the department by:
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    Assisting supervisors in maintaining proper inventory levels
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    Maintaining service areas in a neat, clean, and orderly manner
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    Communicating with supervisors and peers concerning ongoing projects

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  Results on which performance will be evaluated but are not limited to:
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    Being attentive to the needs of the members
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    General behavior and language
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    Maintaining good hygiene and a professional appearance
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    All but not limited to this Job Description