Head Housekeeper & Trainer

We are looking for a reliable FT Head Housekeeper Trainer

Schedule: Must be available Monday-Friday 8:00am-6:00pm (May be released earlier if the day is completed and slow). Saturdays and Sundays are available for independent, qualified employees to earn $23 per hour.

Pay: $20 per hour starting wage.

Benefits:

• Paid Weekly - Direct Deposit Only - We recognize hard work & awesome behavior!!
• Tips! We have a customer app that promotes tipping with each clean and it all goes to you and not the business.
• Holiday Pay
• Paid Vacation & Sick Time; We recognize those that show up for work!
• Mileage Reimbursement
• Paid Training - we teach you everything you need to know. Tablets & equipment provided!
• Monthly contributions to Health & Dental Insurance policy premiums (Available after 90 days of hire)
• Snacks, coffee, water and more always available!
• National Employee Discounts - Discounted car rentals, cell phone service, hotels, & so much more!
• $500-$1000 Referral Bonus Program

Primary Responsibilities:

• Clean scheduled homes on a daily basis when no there is no training scheduled
• Training all new employees on how to properly clean homes the Merry Maids way
• Overseeing all training and cleaning staff questions, concerns, etc. Leading them to be great!
• Assisting manager(s) on any staff meetings, stocking/replenishing products & supplies, laundry (daily cleaning cloths), misc back office tasks.

Occasional Responsibilities: (During slower business periods)

• Quality checking homes to ensure staff is following the cleaning procedures as they were trained & customer satisfaction
• Following up on customers to ensure they are happy with our service
• Potential for office training; May be crossed trained on handling business calls and sales, back up office opener & closer

Requirements:

• High school diploma/GED
• Valid Permanent Driver’s License
• Reliable vehicle
• Current liability insurance on automobile
• Must be 18 years of age or older
• Must pass a background check and drug screening
• Reliable mobile phone for all communications (Call/Text) with the office staff
• Experience in customer service & sales
• Experience in team leadership and providing healthy feedback to employees
• Experience with Microsoft computers and applications: Word, Excel, Adobe & Google suite
• MM360 Salesforce experience is a plus!
• Strong and positive interpersonal skills
• Ability to read, write, and speak English fluently
• Ability to read, write, and speak Spanish is a huge plus!
• Ability to multi-task and follow through each task with an attention to detail
• Ability to drive to several work site locations throughout the workday (*must have reliable vehicle for use).
• Ability to withstand regular physical contact with dog and cat hair, dust, mold, mildew, and cleaning solutions.
• Ability to lift 20 pounds, bending, twisting, stooping, kneeling, reaching, pushing, pulling, and carrying.
• Ability to wash hard surface floors on hands and knees when needed.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• Are you available Monday-Friday from 8:00am-6:00pm?
• Are you willing to commit to traveling to our Anoka location for 3-4 weeks of training upon hire?
• Do you have a reliable vehicle to use for traveling to multiple job sites throughout each working day?
• Must be 18 years of age or older. Do you meet this requirement?

Education:

• High school or equivalent (Required)

Experience:

• Residential cleaning: 2 years (Required)
• Customer service: 2 years (Required)
• Housekeeping management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person