Head of Business Operations

Job Title: Business Head

Location: Chennai (Tamil Nadu)

Organization: Hashtagsteel Private Limited

About Us:

Hashtagsteel is India’s first B2B e-commerce marketplace transforming the steel industry by making steel procurement transparent, accessible, and efficient. We’re not just innovating in steel — we’re redefining e-commerce itself by turning steel into a real-time priced commodity, much like a stock market for steel.

Job Summary:

The Business Head is responsible for overall business performance, including strategy, revenue growth, profitability (P&L), operations, people leadership, compliance, and stakeholder management. The role drives sustainable growth while ensuring governance, risk control, and alignment with the organizations vision.

Key Responsibilities:

Business Strategy & Growth:

• Define and execute short-term and long-term business strategies.
• Drive business growth through strategic planning and execution.
• Manage customer relationships and identify new business opportunities.

Sales, Marketing & Business Development:

• Drive sales performance, customer acquisition, and retention.
• Oversee marketing and go-to-market strategies.
• Build strong sales channels, partnerships, and alliances.

Operations & Execution:

• Ensure smooth day-to-day operations and service delivery.
• Implement SOPs, SLAs, and performance controls.
• Drive operational efficiency and process optimization.

Profit & Loss (P&L) ownership:

• Own and manage business P&L, budgets, and cost controls.
• Ensure achievement of revenue, margin, and profitability targets.
• Monitor financial performance and take corrective actions.

Key Skills & Competencies:

• Strategic thinking and execution capability.
• Strong financial acumen and P&L management.
• Leadership, people management, and decision-making skills.
• Business development and negotiation skills.
• Risk management and compliance orientation.
• Excellent communication and stakeholder management.

Requirements:

• MBA or equivalent degree
• 5+ years of experience in a leadership role, preferably in the steel industry
• Strong understanding of steel market trends and customer needs
• Excellent leadership, communication, and interpersonal skills
• Proven track record of business growth and operational excellence.

---------------------------------------------------------------------------

Job Type: Full-time

Pay: ₹1,500,000.00 - ₹1,800,000.00 per year

Benefits:

• Paid time off
• Provident Fund

Work Location: In person