Head of Business Systems

The TMS Head of Business Systems will lead the strategic direction, development, and implementation of business systems across the organization. This role is responsible for ensuring that business systems align with the company's goals and objectives, driving efficiency, and supporting global operations. The role will collaborate with various departments, including IT, finance, and operations, to optimize business processes and enhance system functionality.

Tasks and Responsibilities

• Develop and execute the strategic plan for business systems, ensuring alignment with organizational goals.
• Lead the implementation and integration of business systems across global operations.
• Collaborate with key stakeholders to identify business needs and translate them into system requirements.
• Oversee the management and maintenance of business systems, ensuring their reliability and performance.
• Drive continuous improvement initiatives to enhance system functionality and user experience.
• Manage a team of business systems professionals, providing guidance and support.
• Ensure compliance with industry standards and regulations.
• Monitor and report on system performance, making recommendations for improvements.
• Stay updated on emerging technologies and trends in business systems

Education and Experience

• Bachelor's degree in Information Systems, Business Administration, or a related field; Master's degree preferred.
• 10+ years of experience in leading and managing business systems in a global organization.
• 10+ years of experience with Oracle JDE E1 ERP system and CRM platforms.
• Strong understanding of business processes and system integration.
• Excellent leadership and team management skills.
• Ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of medical device and life sciences industry standards and regulations.
• Familiarity with data analytics and reporting tools.
• Project management certification (e.g., PMP) is a plus.

Competencies

• Strong understanding of business process management methodologies, process reengineering, and change management principles.
• Proficiency in translating business requirements into functional specifications for IT applications with a focus on simplicity and pragmatism in problem solving and decision making.
• Excellent project management skills, including the ability to manage cross-functional teams and global training initiatives.
• Strong communication and interpersonal skills to collaborate effectively with business and IT stakeholders.
• Analytical mindset with the ability to identify process improvement opportunities and drive data-driven decisions.
• Strong analytical and problem-solving abilities to address challenges and drive continuous improvement.
• Effective communication and interpersonal skills to collaborate with stakeholders at all levels.
• Lead others in a manner that builds their confidence and capabilities, challenging and supporting employees to learn and grow from their experience.
• Good understanding of intercultural challenges.
• Self-motivated with ability to coordinate projects and report status and progress.
• Strong presentation and moderation skills
• High level of self-control and good personal time management.

Position will require travel, up to 50% domestic and international