HEAD OF COMMERCIAL

Job Title: Head of Commercial

Location: Dubai, UAE

Reports To: CEO

Role Overview

The Head of Commercial will be responsible for driving sales growth and business expansion across Axiom’s courier and 3PL supply chain services, while ensuring sustainable performance of the operator franchise business. This role requires a strong commercial leader with proven expertise in business development, sales strategy, and client relationship management. The ideal candidate will combine strategic vision with hands-on execution to accelerate revenue growth and position Axiom as a trusted logistics and 3PL partner in the region.

Key Responsibilities

• Sales Growth & Business Development

  • 
    Develop and execute sales strategies to acquire new clients in courier, last-mile delivery, and supply chain (3PL) services.

  • Identify, pursue, and secure new business opportunities through tenders, partnerships, and strategic alliances.

  • Build and maintain a strong pipeline of opportunities to achieve revenue targets.

• 
  Client Management & Retention

  • 
    Strengthen relationships with existing clients, ensuring long-term partnerships and upselling opportunities.

  • Serve as the primary escalation point for strategic customer accounts.

• 
  Market Expansion & Positioning

  • 
    Drive Axiom’s market entry into new segments, channels, and industries in the logistics domain.

  • Monitor competitor activities and market trends to adjust commercial strategy.

• 
  Operator Franchise Oversight

  • 
    Ensure the continued profitability and growth of the operator franchise business.

  • Explore cross-selling opportunities between operator operations and Axiom’s logistics services.

• 
  Commercial Leadership

  • 
    Own the P&L responsibility for commercial activities across both courier/3PL and operator franchise business lines.

  • Build, Lead and mentor the commercial team, instilling a results-driven sales culture.

  • Collaborate with operations, finance, and technology teams to align commercial priorities with service delivery.

  • Establish KPIs and reporting mechanisms to track performance against growth targets.

Qualifications & Experience

• 10+ years’ experience in sales, business development, and commercial leadership, preferably in logistics, courier, 3PL, or telecom.

• Strong track record of achieving and exceeding revenue targets.

• Proven ability to negotiate and close high-value contracts.

• Strategic thinker with hands-on execution skills.

• Excellent communication, networking, and presentation abilities.

• Bachelor’s degree in Business, Sales, or related field (MBA preferred).

Core Competencies

• Strategic business development & market expansion.

• Contract negotiation & commercial structuring.

• Customer relationship management.

• P&L and financial planning.

• Leadership and team development.

• Cross-functional collaboration.