Head of Facilities

Job Title: Head of Facilities (Multi-Property)

Location: Decorah, IA

Reports To: Hotel General Manager & Management Company Director

Properties: Two Hotel Locations

Position Summary

The Head of Facilities is responsible for overseeing all aspects of building operations, systems performance, and physical asset integrity across two hotel properties. This role operates as a sole contributor, ensuring both properties maintain high standards of safety, functionality, and guest experience through hands-on maintenance, proactive planning, and effective coordination with hotel management and other departments.

Key Responsibilities

Operations & Maintenance

• Perform and oversee day-to-day facilities operations across both hotel properties, including HVAC, electrical, plumbing, and general building systems
• Diagnose and complete repairs independently whenever possible
• Develop and execute preventive maintenance programs to minimize downtime and extend asset life

Vendor & Contractor Coordination

• Coordinate and supervise external vendors, contractors, and service providers for

specialized work

• Schedule service calls and ensure work is completed to quality and safety standards
• Maintain strong working relationships with third-party providers

Compliance & Safety

• Ensure compliance with all local, state, and federal regulations, including safety and

environmental standards

• Conduct regular inspections to maintain a safe environment for guests and staff

Project Support

• Support and coordinate renovation projects, upgrades, and property improvements
• Work with contractors and leadership to ensure projects are completed on time and

within budget

• Minimize operational disruption during project execution

Property Support

• Respond to maintenance requests in a timely manner across both properties
• Collaborate with hotel leadership and staff to address facility-related concerns impacting guest experience
• Be available for on-call or emergency maintenance needs as required

Qualifications

• Proven experience in facilities, building operations, or property maintenance, preferably in hospitality or multi-site environments
• Strong working knowledge of building systems (HVAC, electrical, plumbing, etc.)
• Ability to work independently and manage responsibilities across multiple locations
• Strong troubleshooting, time management, and problem-solving skills
• Familiarity with safety regulations and compliance standards

Preferred Qualifications

• Experience in hotel or resort operations
• Technical certifications (HVAC, electrical, or similar)
• Experience with facility management software or CMMS systems

Work Environment

• On-site role supporting two hotel properties
• Requires independent, hands-on work across both locations
• May require evenings, weekends, and on-call availability for emergencies

Compensation & Benefits

• Starting wage $22/hr with wage review after 60 days
• Medical, Dental, Vision, Retirement & Hotel Discounts available.

Summary

This role is ideal for a self-sufficient, hands-on professional who can independently manage facility operations across multiple properties while maintaining high standards of safety, efficiency, and guest satisfaction.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person