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Head of Field Services Africa
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Responsibilities:
- Organize, control and lead field services business in Sales Area, manage a team of Field Service Engineers or Technicians
- Field services P&L in the Sales Area.
- Quotations preparation for field service and related offerings for Customers in the region.
- Timeous, safe, efficient and economic effective execution of the field service jobs in the region.
- Customers relationship and liaison, development of field services business in the region.
- Liase with internal stakeholders at different levels.
- Develop and maintain reporting system for the region.
- Develop and motivate personnel.
- Support FLS Spares, Wears, Upgrade&Rebuild business development in the region
Qualifications required:
- Engineering diploma/degree in mechanical engineering or equivalent
- At least 10 years of mining industry experience in maintenance and operation of mining plant and at least 5 years of managerial experience and interaction with Customers.
- Thorough knowledge of equipment, products, site operations and maintenance especially mills, crusher, thickeners, pumps, cyclones and flotation cells.
- Strong commercial and financial understanding.
- Good communication skills and ability to liase with clients and internal stakeholders at different levels.
- Ability to travel.
- Excellent oral and written communication skills.
- Proficient in English. Other language skills are more than welcome.
- Well-founded on the Microsoft Office platform
Behavioral Competencies:
- Conflict resolution and management.
- Time management and priority setting.
- Process management and facilitation.
- Stakeholder management.
- Risk assessment and management.
- Strong attention to detail.
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