Head of Fraud Solutions - APAC

Opportunity

We are looking for a Head of Fraud Solutions - APAC who can take ownership of our fraud solution suite for the region across all industries (primarily banking, insurance, government and large corporates) as assigned by the Global Head of Fraud. This includes structuring strategic Go-to-Market plan, driving account expansion by supporting the sales organization as well as ensuring existing projects deliver value from the first conversation, through initial implementation to 'go-live' and beyond. The successful candidate will work alongside all of our core functions including Sales, Marketing, Customer Success & Solutions Engineering, R&D, Delivery, Analytics, Architecture, HR, Finance and Alliances.

Office Location: Singapore, Sydney or Melbourne.

What you'll be doing Strategic and Product oriented

• Translate market needs into specific product roadmap features
• Ensure fraud propositions are meaningful, articulated and aligned for the Asia Pacific market
• Maintain currency of knowledge of the product including R&D roadmap and new features

Sales and Marketing

• Support the business to meeting the overall ARR targets for fraud
• Train and support our commercial teams with account strategies for fraud
• Support pitches for large key opportunities
• Explain the business cases ensuring our fraud propositions "move the needle" for our customers
• Participate and support PoCs
• Capture case studies
• Evangelize product benefits to the industry (events, thought leadership, market positioning)
• Build and present standard solution demonstrations tailored with fraud specific messaging

Delivery, Customer Success and Retention

• Review proposals, SoWs and changes as required
• Provide direction to delivery teams on priorities and guidance towards highest value objectives
• Engage with our Technology Account Partners (TAP) organization to connect with existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals

Other functions

• Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled
• Work with our alliances and partners to support them with enablement, IP creation, ideation, pitches, creation of materials and articulation of value

What you'll bring

• Experience in using technology and data to identify and investigate fraud
• Strong fraud SME background - able to talk about a range of fraud topics across different industries
• At least 10 years of experience and an ability to demonstrate a deep fraud expertise working in at least one key sector (Banking or Public Sector), with the flexibility to learn and apply experience across other verticals
• A solution-oriented, pragmatic approach to market and technology challenges - using flexible and creative thinking to help resolve problems and put clients first
• A solution and/or consultancy-oriented approach to selling and helping clients to understand value and vision
• Experience in Data, Analytics (and specifically the use of Graph Technology) would be beneficial.
• Comfortable working autonomously to reach objectives
• Confident presenting and acting as an authority / leader

Our perks and quirks

• Competitive salary
• Company bonus
• Annualleave, plus national holidays + your birthday off!
• Private Healthcare with Prudential, plus life insurance and critical illness
• Regularly bench marked salary rates
• Well being days
• Volunteer Day off
• Work from Home Equipment
• Free Calm App Subscription app for meditation, relaxation and sleep ️
• Continuous Training and Development, including access to Udemy Business
• Spend up to 2 months working outside of your country of employment over a rolling 12 month periodwith our 'Work from Anywhere' policy
• Employee Referral Program
• Team Social Budget & Company wide Socials

Our mission

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future.

It's all about you

It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you.

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