Head of Operations – Waste Management

Job Purpose:

The Head of Operations – Waste Management will oversee and manage all operational aspects of the waste management business, ensuring efficiency, compliance with environmental regulations, cost-effectiveness, and high-quality service delivery. This role involves strategic planning, team leadership, process optimization, and stakeholder management to drive business growth and sustainability.

Key Responsibilities:

1. Operational Management:

• Oversee daily operations across collection, transportation, recycling, and disposal of waste.
• Ensure operational efficiency, adherence to schedules, and cost management.
• Develop and implement standard operating procedures (SOPs) for all operational activities.

1. Strategic Planning:

• Collaborate with senior management to develop short- and long-term operational strategies.
• Identify opportunities for business growth, process optimization, and technology adoption.
• Monitor key performance indicators (KPIs) and drive continuous improvement initiatives.

1. Compliance & Safety:

• Ensure compliance with local, regional, and national environmental regulations and safety standards.
• Implement robust health, safety, and environmental (HSE) policies across all operations.
• Conduct regular audits and risk assessments to minimize operational hazards.

1. Team Leadership:

• Lead, mentor, and develop operational teams including supervisors, drivers, and waste handlers.
• Foster a culture of accountability, collaboration, and continuous learning.
• Set clear goals, monitor performance, and conduct regular performance reviews.

1. Financial Management:

• Prepare and manage operational budgets and forecasts.
• Control operational expenses and identify cost-saving opportunities.
• Report on operational performance, financial metrics, and efficiency improvements.

1. Stakeholder Management:

• Build and maintain relationships with government authorities, regulatory bodies, clients, and vendors.
• Ensure excellent customer service and timely resolution of client issues.
• Represent the company in industry forums, conferences, and networking events.

Qualifications & Experience:

• Bachelor’s degree in Environmental Engineering, Business Administration, or related field (Master’s preferred).
• Minimum 10 years of experience in waste management or environmental services, with at least 5 years in a senior operations leadership role.
• Strong knowledge of waste management processes, recycling, and environmental regulations.
• Proven experience in operational planning, process optimization, and team leadership.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work under pressure and deliver results in a fast-paced environment.

Key Competencies:

• Strategic thinking and problem-solving
• Leadership and people management
• Analytical and data-driven decision-making
• Budgeting and financial acumen
• Knowledge of environmental compliance and safety standards