Head of People & Culture

Job Title: Head of People & Culture
Timings: 10 AM to 6 PM
Location: Bahria Town Phase 7, Islamabad
Experience: 6 to 8+ years of professional experience

About the Company:

Stixor Technologies is an AI and technology consultancy delivering enterprise AI products, digital transformation, and infrastructure solutions across Pakistan and the MENA region. We work with enterprise clients across telecoms, energy, fintech, legal tech, and government.

About the Role:

We are looking for someone who can take full ownership of the people function at Stixor. Not just manage HR operations, but help shape how the company grows. This is not a routine HR role focused on maintaining paperwork and processes. We need someone experienced enough to build structure where needed, introduce clarity during growth, and act as a strong operational partner to leadership.

As a company working with large enterprises across AI, software, and emerging technologies, the expectations from our teams go far beyond technical delivery. Professionalism, accountability, communication standards, ownership, and operational maturity all directly influence how clients perceive us. A major part of this role is ensuring our internal culture evolves alongside the kind of organizations we work with. We need someone who can help build a workplace culture that remains entrepreneurial and ambitious, while also being disciplined, reliable, and enterprise ready.

You will be responsible for strengthening internal processes, improving organizational alignment, building scalable HR systems, and ensuring we continue attracting people who align with both our culture and the level of clientele we serve. The ideal candidate is someone who understands the realities of fast growing companies where priorities shift quickly, teams evolve constantly, and people management requires both empathy and decisiveness. You should be comfortable taking the reins of the HR function independently, driving initiatives without constant direction, and creating systems that support both business performance and employee wellbeing.

Key Responsibilities

1. Talent Acquisition & Workforce Planning

• Lead and manage the complete hiring lifecycle across technical, operational, and leadership roles
• Work closely with department heads to understand workforce requirements, hiring priorities, and long term team planning
• Build strong recruitment pipelines through LinkedIn, referrals, recruiters, universities, and other strategic sourcing channels
• Improve hiring quality and speed by implementing structured interview processes, evaluation frameworks, and candidate assessment standards
• Drive employer branding initiatives to position Stixor as a high performance and growth oriented workplace
• Ensure a strong candidate experience from initial outreach to onboarding
• Maintain recruitment analytics, hiring forecasts, and talent databases through HR systems such as Frappe HR

2. HR Strategy, Policies & Organizational Structure

• Develop and implement HR policies, frameworks, and internal processes aligned with the company’s growth stage and operational needs
• Build systems that create accountability, clarity, and consistency across teams
• Regularly review policies to ensure compliance with labor laws and evolving organizational requirements
• Partner with leadership to improve organizational design, reporting structures, and role clarity across departments
• Establish scalable HR practices that support future expansion and operational maturity
• Ensure HR documentation, employee records, and internal policies remain organized, updated, and accessible

3. Performance Management & Employee Relations

• Lead performance management processes including goal setting, reviews, feedback cycles, probation management, and performance improvement planning
• Work with managers to build a culture of accountability, ownership, and continuous improvement
• Support department leads in handling difficult people related situations, conflict resolution, and team dynamics
• Provide practical guidance to managers on employee development, communication, and leadership challenges
• Identify high potential talent and contribute to succession planning and leadership development initiatives
• Ensure employee concerns are addressed professionally, fairly, and with discretion

4. Culture, Leadership Support & Organizational Development

• Act as a custodian of company culture while helping the organization mature operationally
• Ensure workplace values, communication standards, accountability, and professionalism align with the expectations of enterprise clients and strategic partners
• Help shape an organizational culture that balances agility and innovation with operational discipline and reliability
• Partner closely with leadership on strategic people decisions, organizational alignment, and team scaling
• Build initiatives that improve employee engagement, collaboration, retention, and overall organizational health
• Introduce programs that support leadership development, professional growth, and long term employee development
• Identify cultural or organizational gaps proactively and implement practical solutions before they impact performance or delivery
• Help create an environment where teams operate with ownership, professionalism, and strong execution standards

5. Payroll, Compliance & HR Operations

• Oversee payroll operations end to end, ensuring accuracy, confidentiality, and compliance
• Coordinate closely with Finance on salary processing, tax compliance, benefits administration, reimbursements, and statutory requirements
• Manage leave systems, attendance tracking, insurance records, and employee documentation
• Ensure operational HR processes are streamlined, reliable, and scalable
• Generate HR and payroll reports for leadership to support operational and strategic decision making
• Maintain strong compliance practices across employee contracts, labor regulations, and internal documentation

6. Employee Engagement & Workplace Experience

• Lead initiatives that strengthen employee morale, team cohesion, and workplace satisfaction
• Organize meaningful engagement activities, team events, celebrations, and internal initiatives that genuinely improve company culture
• Conduct feedback sessions, engagement surveys, and pulse checks to understand employee sentiment and organizational challenges
• Build recognition and wellness initiatives that support long term employee retention and motivation
• Foster open communication across teams and help create an environment where people feel heard and supported
• Ensure onboarding and employee experience processes reflect the company’s culture and standards from day one

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 6 to 8+ years of progressive HR experience, including significant exposure to recruitment, employee relations, organizational development, and HR operations
• Demonstrated experience handling HR responsibilities independently in a fast paced or high growth environment
• Strong understanding of labor laws, HR best practices, and organizational processes
• Experience working closely with senior leadership and department heads
• Strong communication, decision making, and conflict resolution skills
• Ability to introduce structure, improve systems, and manage change effectively
• Hands on experience with HRIS or ERP systems such as Frappe HR or equivalent platforms

Preferred Qualifications

• Professional HR certification such as SHRM, PHR, or equivalent
• Experience with Frappe HR or similar ERP platforms
• Previous experience in technology companies, startups, or fast scaling organizations
• Experience building HR systems and policies from the ground up
• Exposure to enterprise facing organizations and high performance workplace culture

Perks & Benefits:

• Competitive Salary: Industry-leading compensation packages.
• Generous Leave Policies: Paid time off, sick leaves, and parental leave.
• Performance Bonuses: Rewards for achieving personal and team milestones.
• Remote Work Options: Flexible arrangements to work from home when needed.
• Medical Insurance: Health Insurance and Life Insurance benefits.

Work Location: In person